Head of Professional Services
Vor 4 Tagen
**Head of Professional Services**
**80-100% | immediately | Switzerland**:
Together with our interdisciplinary team of data scientists, machine learning experts, network security specialists, marketing and business development experts, we are on the journey to becoming the leading network monitoring solution in Europe. Our shared vision is to leverage cutting-edge technology to make the digital world safer; we would be thrilled to welcome you to our team
**Your impact**:
As head of our professional services team you will be responsible for:
- Leading and developing the professional services team.
- Overseeing and coordinating customer projects related to proof of values, installations, maintenance, and training of our NDR software ExeonTrace.
- Working in close collaboration with the sales team to ensure high quality costumer services.
- Working in close collaboration with the development team to continuously improve ExeonTrace according to customer feedback.
- Defining/implementing/documenting the integration and setup of ExeonTrace for various data sources.
- Supporting the sales team in winning product demonstrations as well as support the onboarding and training of new partners.
**What you can expect from us**:
- Manifold opportunities to shape your profile and grow in an innovative start-up environment according to your personal strengths.
- A motivated professional services team waiting for a dynamic leader.
- A high degree of trust, flexibility and independence.
- A challenging, exciting and impactful job in an expanding Swiss company and high market potential.
- Many freedoms in terms of working hours and place of work.
- A young, diverse and very dynamic international team.
- A competitive salary.
**We are looking for**:
- An enthusiastic professional used to solving problems independently and communicating easily with both our customers and our internal teams.
- Experience in communicating and cooperating with IT decision makers such as CISOs/CIOs
- Experience in developing network security concepts
- 5+ years of practical experience in the field of TCP/IP networking and security, ideally including:
- Configuration of firewalls and switches;
- NetFlow/IPFIX analysis
- Configuring Unix systems
- Experience with Vmware or Hyper-V
- Syslog data collection and processing.
- 3+ years of leadership experience
- Fluent English and German speaker.
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