System Operator

Do you get excited when you work closely with innovative technology such as AI and robots?

Would you like to learn about logistics operations?

Are you ready to discover the new exciting world of smart robots?

Would you like to cooperate with top professionals in our industry?

If your answers are mostly yes, then you should keep reading.

At Nomagic, we’re on a mission to teach robots the real world. We’re now looking for a System Operator, who will run our solution at our customers’ site in Europe and represent our team onsite.

Tasks

**Some of the tasks you will take care of**:

- Handle daily operations at our customer site
- Deploy improvements to Nomagic software and hardware following instructions from our engineering team
- Identify problems and report changes in behavior and KPIs
- Conduct preventive and reactive maintenance of the hardware of our solution: suction system, cabling, etc.
- Suggest improvements on processes, maintenance, operations according to new learnings and errors
- Coordinate support between our client and our teams in Poland, France and Germany
- Support data collection and analysis
- Train local teams on how to handle robot operations and maintenance
- Collect feedback from customer representatives
- Represent remote team in meetings and other communication

**Requirements**:
**What skills we’d like you to have**:

- Customer satisfaction mindset
- Capacity to interact with different systems in an efficient manner and quickly learn new set of instructions
- Ability to handle simple hardware and software tasks
- Fluency in English, both spoken and written & great overall communication skills
- Can-do attitude and ability to resolve unforeseen problems
- Ability to work in fast changing startup environment & contributing to team efforts
- Technical background
- Energy and hands-on attitude Strive to get things done and find solutions whatever it takes

**Benefits**:

- 6 months contract (with a possibility of extension)
- Adventure mode - opportunity to spend a few months in different European cities (not only in Switzerland)
- Play with robots every day
- Attractive remuneration
- Relocation package
- English-speaking environment