System Operator

vor 3 Wochen

Willisau, Schweiz Nomagic Vollzeit
At

Nomagic, we're on a mission to teach robots the real world. We're now looking for a

System Operator, who will run our solution at our customers' site in Switzerland and represent our team onsite.

Offer essentials:

  • Long term contract starting ASAP (stay & work permit needed)
  • Salary CHF gross/month
  • Play with robots every day
  • Englishspeaking environment

Here is why we love this job ourselves, and hope you will enjoy it too:

  • As end-users of Nomagic solutions, our expertise gives us the possibility to influence the product evolutions.
  • We help developing a product that has a significant real world impact.
  • We learn from talented people about programming, logistics, hardware tools and many more.
  • We interact daily with customers and communicate their needs to the rest of the team.
  • While working onsite, we develop a good understanding in logistics operations.
  • We're still pretty small, so everyone has a direct impact on the final result.
  • We have a very experienced engineering & management team from Google, early unicorns (Criteo, Climate Corp...) & top robotics companies (ABB, Softbank Robotics, Dematic).

Some of the tasks you will take care of:

  • Handle daily operations at our customers' sites.
  • Deploy improvements to Nomagic software and hardware following instructions from our engineering team.
  • Identify problems and report changes in behavior and KPIs.
  • Conduct preventive and reactive maintenance of the hardware of our solution: suction system, cabling, etc.
  • Suggest improvements on processes, maintenance, operations according to new learnings and errors.
  • Coordinate support between our client and our teams in Poland, France and Germany.
  • Support data collection and analysis.
  • Train local teams on how to handle robot operations and maintenance.
  • Collect feedback from customer representativesRepresent remote team in meetings and other communication.

What skills we'd like you to have:

  • Customer satisfaction mindset.
  • Capacity to interact with different systems in an efficient manner and quickly learn new set of instructions.
  • Ability to handle simple hardware and software tasks.
  • Warehouse operations experience is a plus.
  • Fluency in German and English, both spoken and written & great overall communication skills.
  • Cando attitude and ability to resolve unforeseen problems.
  • Ability to work in fast changing startup environment & contributing to team efforts.
  • Technical educational background is a strong plus.
  • Energy and handson attitude Strive to get things done and find solutions whatever it takes.

What should you expect once you apply?

  • 30 minutes Hiring Manager interview
  • 30 minutes technical call
  • 30 minutes call with our VP Solutions
We make the final decision after max. 4-5 days after onsite interview.

Important:
expect feedback regardless of our decision.

  • System Operator

    vor 3 Wochen

    Willisau, Schweiz Nomagic Vollzeit

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