Cloud Solution Architecture M5

vor 13 Stunden

Basel, Schweiz Microsoft Vollzeit

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience.

**Responsibilities**:
Key Responsibilities:

- ** People Leader**: Build and grow healthy teams (i.e., CSAs & CSA-Es) through talent management, diversity and inclusion, coaching, and career development. Be the respected technology leader with the ability to attract, retain, and develop the most technical resources in the field. Inspire and foster a culture of customer-centricity and consumption, adoption and use through collaboration with peers and extended teams
- ** Engage** with the area’s most strategic customers as executive sponsor to accelerate digital transformation journey and create a data driven and intelligent driven organization
- Be the **cloud-consumption leader** in the field for your Area, owning the business and results of Data Estate Migration & Modernization, winning with Analytics, and App modernization with infused AI and Cognitive Services.
- ** Lead **your team to utilize “Well-Architected” framework, such as high levels of performance, security, scalability, maintainability, and appropriate reusability and reliability.
- ** Drive** operational excellence, including timely consumption opportunity management and high-quality reporting and insights. **Exceed** customer support obligations as required.

**Qualifications**:
**Required/Minimum Qualifications**:
**Bachelor's Degree **in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field
**AND 6+ years **of experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture and/or consulting
** OR equivalent experience.**

**Additional or Preferred Qualifications**:

- ** Management Experience**: 3+ years of experience in people management with preferably managing geographically dispersed teams across time zones, as well as gained in other leading software and/or services companies/competitor environments such as Amazon, Google, IBM, Oracle.
- ** Change Management Experience**:7+ years of experience driving change management or technical adoption.
- ** Technical Experience**:Deep domain expertise in one of the Data & AI -specific areas, such as SQL Server, deployments and migrations to the cloud, Open-source database deployments and migrations, Cloud Scale Analytics, Data Governance, Azure AI, Azure Machine Learning, Azure Cognitive Search, Azure Cognitive Services and Azure Bot Services.

**Leadership, Collaboration, Communication Experience**:

- Ability to run complex program management at a global scale, including cross-project planning and resource orchestration, as well as the ability to consistently identify and drive program enhancements.
- Proven ability to generate trust, build alliances, and orchestrate interdisciplinary teams to the benefit of customers. Understanding of partner ecosystems and the ability to leverage partner solutions to solve customer needs.
- Strategic thinking with the ability to execute cross-org and drive for results in ambiguous environments, independence in decision making, ability to problem-solve.
- Thought leader with executive presence, including the ability to hold CxO and BDM level discussions, exceptional interpersonal, verbal, written and presentation skills.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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