Digital Service Partner Health

vor 5 Monaten


Basel, Schweiz Bornhauser People's Management Vollzeit

Als Digital Service Partner\*in Health sind Sie die Schlüsselfigur im Gesundheitssektor und begeistern Ihre Kunden für die digitale Transformation. Mit fundierten Kenntnissen in Beratung und Business Development sowie einem starken unternehmerischen Handeln streben Sie nach höchster Kundenzufriedenheit.

Unsere Auftraggeberin ist ein international und in der Schweiz gut etablierter führender ICT-Dienstleistungs
- und Lösungsanbieter. Seit mehr als 20 Jahren Erfahrung in Transformation und Management von IT-Systemen ist sie in über 20 Ländern weltweit vertreten und begleitet ihre Kunden bei der digitalen Transformation und auf dem Weg in die Cloud. Hier wird an den Innovationen von morgen gearbeitet und der digitale Fortschritt mit Cloud-Lösungen vorangetrieben.

Zur Erweiterung des Teams suchen wir eine\*n erfahrene\*n Digital Service Partner\*in Health (w/m/d) mit Erfahrung in der Beratung, im Business Development und Projekt
- /Service Management in komplexen Digitalisierungs-Projekten.

Aufgaben
- Kundenbetreuung im Gesundheitssektor (Public Health)
- Beraten und begeistern der Kunden für digitale Transformation und «journey to the cloud»
- Gesamtverantwortung für Vertragslieferung in digitalen Produkten und Dienstleistungen
- Unterstützung bei der Angebotserstellung im Service-Cluster
- Kontinuierliche Optimierung von bestehenden Verträgen und SLA's
- Verantwortung der definierten geschäftlichen Ziele
- Managen von kritischen Incidents und De-Eskalationsmanagement
- Planung und Steuerung der Ressourcen und fachliche Führung von Mitarbeitenden und Partnern

Ihr Profil
- Mindestens 5 Jahre Berufserfahrung mit fundierten Kenntnissen im Schweizer Gesundheitswesen und digitaler Transformation.
- Unternehmerpersönlichkeit mit Erfahrung in Beratung, Business Development und Kundenmanagement, auch bei komplexen Organisationen
- Gute Kenntnisse zu Liefermodellen, Risiko
- und Qualitätsmanagement und Eskalationsmanagement
- Erfahrung in Projektmanagement, Service Delivery und technischen sowie kommerziellen Prozessen
- Erfahrung im Customer Success Management, Value Selling, Digital Mindset & Stärke für Skalierung der Delivery
- Analytisches Denkvermögen und problemlösungsorientiert
- Sehr gute Deutsch
- und Englischkenntnisse
- Engagement für Manager on Duty Services, Anwesenheit beim Kunden vor Ort und eine Reisebereitschaft für die Schweiz

**Benefits**:
Bei unserer Kundin erwarten Sie verantwortungsvolle und abwechslungsreiche Aufgaben mit sehr grosszügigen und interessanten Arbeitsbedingungen. Ihr moderner Arbeitsplatz mit flexiblen Arbeitszeiten und die Möglichkeit für Homeoffice sowie die Anbindung an öffentliche Verkehrsmittel sind nur einige Vorteile, welche für sich sprechen.

Ihre persönliche Weiterentwicklung ist unserer Kundin ebenfalls äusserst wichtig und Sie haben die Möglichkeit sich kontinuierlich aus
- & weiterzubilden - vom Seminar bis zum Studium. Es wird eine offene Unternehmenskultur gelebt.

Wenn Sie mehr über dieses attraktive Angebot erfahren möchten, dann senden Sie uns Ihre Unterlagen oder wenden sich für erste Fragen direkt an Marc Meier auf 031 318 40 40.



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