Principal Technical Program Manager

Vor 3 Tagen


Zurich, Schweiz Microsoft Vollzeit

Are you passionate about the forefront of cloud development? Would you thrive on working directly with our customers’ engineers to understand their needs, identify emerging patterns, and develop new capabilities? Do you enjoy solving complex problems in novel ways across a myriad of platforms?_

The Commercial Software Engineering (CSE) team is a global engineering organization that works directly with customers looking to leverage the latest technologies to address their toughest challenges focused on their outcomes and journey. We work closely with our customers’ engineers to jointly develop code to solve their biggest challenges and to accelerate their organization’s digital transformation. We work in collaboration with Microsoft product teams, partners, and open-source communities to empower our customers to achieve more with cloud technologies. We pride ourselves on making contributions to open source and making our platforms easier to use.

We are hiring a **Principal Technical Program Manager** with deep experience designing and delivering solutions using modern software engineering practices and cloud technologies. Each TPM helps drive high-impact engineering projects with our customers and their partners, transforming their missions using cloud-based solutions and services. TPMs work closely with a dev lead to co-lead a cross-functional team of Software Engineers, PMs, and Data Scientists, fulfilling the Product Owner role. TPMs identify and define the relevant customer scenarios, orchestrate the engineering approach to address these, and develop the end-to-end user stories with internal and external stakeholders.

CSE is part of the larger Industry Solutions (IS) team which is a global organization that works together to bring Microsoft’s mission of empowerment - and cutting-edge technology - to life for Microsoft’s most influential customers. We are on the front lines of innovation, working side-by-side with customers to drive value across the entirety of their digital transformation journey.

Our team prides itself on embracing a growth mindset, inspiring excellence, and encouraging everyone to share their unique viewpoints and be their authentic selves. Join us and help create life-changing innovations that impact billions around the world

**Responsibilities**:

- Drive customer engagements to deliver well-defined products that generate customer value and high-quality, broadly applicable software contributions to Microsoft products and open-source technologies
- Land Industry-specific prioritized scenarios adoption by leading engagements, sharing reusable assets, and fostering cross-industry collaboration
- Serve as Product Owner, managing project plans, in partnership with engineers across our organization
- Lead clear communications with our customers, within our team and across our organization to clarify and represent our customers’ requirements; triage and prioritize customer feedback; ensure clarity and actionable intelligence for our product teams
- Continuously drive excellence in program management fundamentals to build our shared best practices

**Qualifications**:
We are seeking people who have experiences that reflect the qualifications below:
**Required Qualifications**:

- 5+ years' program management experience including shipping complex production systems that run on a public cloud
- 2+years communicating directly with customers, managing issues to resolution, and presenting projects to key stakeholders, including customer executives

**Preferred Qualifications**:

- Strong technical program management experience in managing customer relationships and engagements, triaging, and managing priorities
- Proficiency in creating technical reports, white papers, or case studies
- Experience working within and directing geographically dispersed, diverse, and virtual teams
- A Bachelor’s or Master’s degree in Computer Science or a related discipline or the equivalent
- Experience in the Financial Services or Media and Communications Industry
- Enjoy travel and comfortable with regional travel up to 25% (post-pandemic)

At Microsoft, we are seeking people who have a passion for the positive impact technology can have on communities and for making a difference in the world. Within CSE, you will find a wide range of backgrounds, perspectives, and personal and cultural experiences which are vital to our success with our customers. It’s an informal and flexible work environment and you’ll be welcome to work in the way that best enables you to get your job done. We invest in your health, wellness, and financial future by offering a competitive package including a wide range of benefits built around your personal needs and those close to you.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

CSE-FY22

CSEng



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