Instrument Support Engineer

Vor 2 Tagen


Rotkreuz, Schweiz FLEXSIS Vollzeit

EINFÜHRUNG: As a preferred supplier for Roche Diagnostics in Rotkreuz, we are looking for a motivated Instrument Support Engineer (m/f/d) The contract has a planned duration until the end of 2024, with possible extension. The start date is within 3 months. Home Office is offered 20%. AUFGABENBESCHREIBUNG: • Technical expert and point of contact for our internal customers regarding service aspects • Installation and commissioning of instruments • Autonomous troubleshooting and logging of hardware and software issues • Deployment and servicing of various instruments and their configurations • Documentation according to quality standards • Support of global development trials ERFORDERLICHES PROFIL: • Higher educational degree in technical engineering or life sciences discipline (e.g. Medical devices, Electronic/Automation, Mechatronics) or corresponding job experience including apprenticeship • Min. 3-5 years experience as Service Engineer for (Lab)Instruments, preferably within the regulated environment • Know-how in hardware, software and IT-infrastructure as well as experience in servicing of diagnostics instruments • Min. 3-5 years experience in resolution of technical problems in an interdisciplinary environments (laboratory, software, hardware, workflow) • Experience in and/or willingness to work in a highly regulated industry and in labs with biosafety levels S1 and S2 • Fluency in German (spoken and written) and good business English (min. B2 Level) • Customer- and service-oriented, enthusiastic team player with good communication and collaboration skills, autonomous and proactive working > • Ability to communicate with different internal stakeholders, translate and understand their business needs Application process Interested? You can find more information here:



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