Key Account Manager Online Channel Switzerland

vor 20 Stunden


Baar, Schweiz Haier Switzerland AG Vollzeit

Key Account Manager Online Channel Switzerland

For 40 years, Haier has focused its energy and expertise on one goal; producing the best home appliances to ensure the highest consumer satisfaction.

We believe that we can only contribute to a simplified everyday life by working alongside our consumers and through gaining a true understanding of their needs. As we continually strive to improve and expand our product range based on our insights, we're looking for a new Key Account Manager for our Online Channel across Switzerland.

If you'd love to take responsibility for developing our online business across Switzerland, we'd love to hear from you.

The position is offered on a Hybrid working basis with travel to our Baar office as required.

What you will do:

  • Responsible for our online accounts in Switzerland; Galaxus, Brack.ch, MediaMarkt
  • Customer relationship management
  • Responsible for delivering sales, margin and profitability
  • Management of the online sales monitoring system
  • Development of countermeasures if targets are not achieved
  • Development of the online customer care strategy
  • Delivery of stock planning and management
  • Competitor analysis
  • Participation in international exhibitions
  • Preparation for the launch of new products
  • Delivery of best practice and continuous improvement across the business

What you need to succeed:

  • Proven track record in online sales and marketing
  • Understanding of the digital consumer & shopper journey, the key touch points, and players in the digital landscape and their drivers
  • Hands-on experience in digital sales and marketing e.g. analytics, digital media, online marketing, e-trade, online sales
  • Experience of online measurement tools
  • Strong analytical skills
  • Very good MS-Office knowledge (Excel, PowerPoint, Word)
  • Business fluency in German and English
  • Ideally understanding of French and Italian
  • Open-minded, flexible and collaborative team player
  • Well organized and structured, proactive, target oriented, conscientious and resilient
  • Customer orientated
  • Preferably a background in the white goods industry, consumer electronics or consumer durables

What we offer:

  • Attractive remuneration package
  • Car
  • Bonus
  • Collaborative office environment in Baar, Switzerland
  • Hybrid working

Haier Switzerland AG

Herr Jamie Jones

Talent Acquisition

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