IT Manufacturing Support Specialist
vor 3 Wochen
Qui sommes-nous :
Le Groupe SII est un partenaire technologique de confiance, SII fournit des solutions à haute valeur ajoutée pour les projets en ingénierie de nombreuses grandes entreprises. Depuis sa création en 1979, la Société apporte des solutions adaptées aux besoins de ses clients, en s'appuyant sur :
- Son expertise reconnue dans diverses industries et secteurs
- Solutions 'clé en main' éprouvées
- Un système qualité efficace
- Des services adaptables et évolutifs
Aujourd'hui, fort de plus de 18 000 collaborateurs, le Groupe SII accompagne les entreprises dans 22 pays.
Chez SII Suisse, nous sommes attentifs au bien-être personnel et professionnel de nos collaborateurs. Nous plaçons nos collaborateurs au cœur de nos actions et activités. Si vous êtes motivé par la perspective de rejoindre un grand groupe de confiance et reconnu, alors rencontrons-nous
Pour développer notre offre de conseil et accompagner un de nos clients dans le secteur pharmaceutique, nous recherchons un IT Manufacturing Support Specialist.
Missions :
- En charge des incidents de niveau 1 & 2
- Responsable de la maintenance quotidienne des systèmes d'application en fonctionnement, y compris les tâches liées à l'identification et au dépannage des problèmes d'application et à la résolution ou à l'escalade des problèmes
- Gérer l’escalade vers le niveau 2-3
- Être garant des Best Practices, s'assurer que tous les changements de production sont effectués conformément à la méthodologie du cycle de vie et aux directives sur les risques.
Profil :
- Formation reconnue en informatique (CFC, Maturité) ou Master en informatique
- Expérience de 1 an minimum en niveau 1 et 2
- Bonne connaissance des postes de travail Windows
- Connaissance des Technologies Windows Server
- Connaissance des bases de données (SQL, Oracle)
- Connaissance de l’active Directory
- Connaissance d’au moins un système (MES, LIMS, Sérialisation, Chromeleon, Empower)
- Expérience en milieu pharmaceutique nécessaire (GMP, GxP , CAPA, Change request)
- Connaissance des outils de ticketing (service Now)
- Connaissance des documentations pharmaceutiques (SOP, CAPA, WPR, CR)
- Capacités orales en Anglais
Pour information :
- Date de début : ASAP
- Lieu : Neuchâtel
- Principalement on-site
- Durée : Long terme (pas de date de fin)
- Formation : Au minimum 1 par an financée
Vous souhaitez apporter vos compétences sur des projets d'envergure, tout en gardant des responsabilités proches des clients ? Nous vous attendons
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