Global Customer Support Leader — Remote/Hybrid

vor 5 Stunden

Sankt Gallen, Schweiz Frontify AG. “Frontify” is a registered trademark of Frontify AG Vollzeit

A global SaaS company in Switzerland is seeking a Customer Support Team Lead to shape support experiences. In this role, you'll lead a diverse team across EMEA and the US, developing high-performing individuals and implementing a strategy blending human expertise with AI and automation. Ideal candidates have 8+ years in SaaS support and a knack for driving customer insights. This position offers a hybrid work model in Sankt Gallen and a dynamic environment for innovation and growth.
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