IT Service Operations Specialist

Vor 2 Tagen

Basel, Basel-Stadt, Schweiz D-ploy GmbH Vollzeit

D-ploy GmbH in Basel is seeking an IT Service Administrator to support IT operations for a Swiss client. This role blends service request management with dispatching responsibilities for hardware appointments, refresh cycles, and workflow coordination across multiple Swiss sites.

You will manage several queues in ServiceNow, communicate with users and technicians, and ensure high-quality service delivery. English and German proficiency, plus experience with ServiceNow or similar platforms, are