Application Support Engineer- AWS Fargate
Vor 2 Tagen
For a United Nations Agency based in Geneva, NTT Data is currently looking for an Application Support Engineer. The consultant will be assigned to the support team of the External Systems Development section where he/she will contribute to and execute the required monitoring and support of all external-facing applications, performing all related activities to ensure smooth, timely, and efficient service availability to maintain business as usual.
Responsibilities:
- Carry out daily operational tasks on the PCT external business applications portfolio ensuring system availability and optimum performance.
- Establish, maintain, monitor, and troubleshoot complex information systems processes and critical events that contribute to business operations; perform recovery exercises including coordination with stakeholders.
- Perform software development, maintenance, and debugging of PCT external applications.
- Perform systems and data analysis tasks; compile and analyze statistics on production activities and prepare related reports.
- Perform unit, system, and integration testing and assist users with user acceptance testing.
- Establish, support, and execute repeatable processes to ensure, automate and/or optimize the PCT Operations schedule and maintain system security and integrity.
- Troubleshoot and provide technical support to users to diagnose and resolve problems; escalate complex issues requiring further investigation/intervention; provide guidance on the use of new techniques, monitor transactions to measure performance and continued improvement of systems.
- Update and maintain operational and technical documentation.
- Perform other related duties as required.
As an Application Support Engineer for the United Nations, you need the following experience and skills:
- Experience:
- At least 8 years of hands-on experience in managing and supporting production environments running JAVA applications.
- Proven experience in:
- Building and maintaining highly available systems.
- Monitoring and alerting.
- Troubleshooting technical issues.
- 3rd level technical support.
- Skills and Software Development Languages and Tools:
- AWS Fargate, Docker, Linux environments, configuration management, Java, bash scripting or any other scripting language.
- CI/CD pipelines with knowledge of release management to release/deploy new versions of software having updates/fixes.
- Knowledge in relational databases and SQL languages.
- Problem-solving attitude.
- High attention to detail.
- Knowledge sharing and training capabilities.
- Excellent knowledge of English.
If you are interested and available for this opportunity as a freelance contractor, please share your CV in ENGLISH as soon as possible.
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