Technical Account Manager, ES
vor 1 Monat
Job ID: 2718330 | Amazon Web Services Singapore Private Limited
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.
Would you like to join one of the fastest-growing teams within Amazon Web Services (AWS)? Join us in helping customers across all industries to maximize the value and benefits of AWS services and Generative AI solutions.
As a Technical Account Manager (TAM) in AWS Enterprise Support, you will play a crucial role in fostering our customers’ innovative and transformative endeavors across various technologies, including GenAI, AI/ML, Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role; instead, it offers you the opportunity to serve as the primary technical advisor and ‘voice of the customer’ for organizations ranging from start-ups to Fortune 500 enterprises.
Within the Enterprise Support team, TAMs contribute significantly to ensuring the success of key enterprise customers in developing applications and services on the AWS platform. Serving as a strategic expert, TAMs offer guidance on the entire journey of AWS services and the customer's architecture. This support extends to addressing strategy-related queries, aiding in project and launch planning, and resolving operational challenges. TAMs actively engage at the account level, providing recommendations and proactive advice throughout the entire cloud adoption life cycle.
Every day will bring new and exciting challenges on the job while you:
- Act as a single point of contact to Enterprise Support customers
- Make recommendations on how new AWS offerings fit in the company strategy and architecture
- Complete analysis and present periodic reviews of operational performance to customer
- Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning
- Champion and advocate for customer requirements within AWS (e.g. feature request)
- Participate in customer requested meetings (onsite or via phone)
- Have access and know how to use all key customer resolution tools across all service groups to facilitate rapid resolution of customer concerns
- Work with some of the leading technologists around the world
- Work directly with Amazon Web Service engineers to ensure that customer issues are resolved as expediently as possible
- Be available in non-business hours to handle urgent issues
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
- 5+ years of experience in design/implementation/operations/consulting with distributed applications
- 5+ years of technical engineering experience
- Experience with operational parameters and troubleshooting across two or more of the following technical domains: GenAI, AI/ML, Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development in a distributed systems environment
- Bilingual in English and Mandarin
PREFERRED QUALIFICATIONS- Experience in internal enterprise or external customer-facing environment as a technical lead
- Experience as a technical lead, internally or externally in a customer-facing role
- Proficiency in professional oral and written communication, with a record of presenting to audiences containing one or more decision-makers
- Master’s Degree or PhD in Engineering or a related STEM field
- Background in a 24x7 operational services or support environment
- Hands-on experience with AWS services and/or other cloud offerings
#J-18808-Ljbffr-
Technical Account Manager, ES
Vor 7 Tagen
Genf, Schweiz Amazon VollzeitTechnical Account Manager, ES - APJC - ASEANJob ID: 2642746 | Amazon Web Services Singapore Private LimitedAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.As a Technical Account...
-
Technical Account Manager, Enterprise Support
Vor 3 Tagen
Genf, Schweiz Amazon VollzeitTechnical Account Manager, Enterprise Support Job ID: 2826541 | Amazon Web Services Singapore Private Limited AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. As a Technical...
-
Technical Account Manager
vor 1 Tag
Genf, Schweiz Amazon VollzeitTechnical Account Manager (KSA), - MENATWould you like to join one of the fastest-growing organizations within Amazon Web Services (AWS), and help customers of all industries and sizes gain the best value and service from AWS? Technical Account Managers (TAM) drive our customers’ creative and transformative spirit of innovation across all technologies -...
-
Technical Account Manager, ES
vor 4 Wochen
Genf, Schweiz Amazon VollzeitTechnical Account Manager, ES - APJC - ASEANAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.As a Technical Account Manager, you will provide consultative architectural and...
-
Technical Account Manager
vor 2 Wochen
Genf, Schweiz Amazon VollzeitAs an increasing number of large enterprises move their critical systems to the cloud, we are in need of high-powered technical leaders to help our largest customers navigate the operational challenges of cloud computing. You will work one-on-one with our top-tier customers, supporting the software development lifecycle for cloud services, operations...
-
Technical Account Manager, ES
vor 2 Wochen
Genf, Schweiz Amazon VollzeitTechnical Account Manager, ES - APJC - ASEANJob ID: 2642746 | Amazon Web Services Singapore Private LimitedAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.As a Technical Account...
-
Technical Account Manager, ES
vor 1 Tag
Genf, Schweiz Amazon VollzeitJob ID: 2854529 | Amazon Web Services Singapore Private LimitedAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.As a Technical Account Manager, you will provide consultative...
-
Sr. Technical Account Manager
vor 2 Wochen
Genf, Schweiz Amazon VollzeitSr. Technical Account Manager (SG), AseanJob ID: 2826272 | Amazon Web Services Singapore Private LimitedAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.As a Sr. Technical Account...
-
Technical Account Manager, Strategic Industries
Vor 5 Tagen
Genf, Schweiz Amazon VollzeitTechnical Account Manager, Strategic Industries - Financial Services Job ID: 2851290 | Amazon Web Services Singapore Private Limited At AWS Enterprise Support we’re looking for a Sr Technical Account Manager (TAM) to support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big...
-
Technical Account Manager
Vor 7 Tagen
Genf, Schweiz Amazon VollzeitAs an increasing number of large enterprises move their critical systems to the cloud, we are in need of high-powered technical leaders to help our largest customers navigate the operational challenges of cloud computing. You will work one-on-one with our top-tier customers, supporting the software development lifecycle for cloud services, operations...
-
Technical Account Manager
vor 2 Monaten
Genf, Schweiz Amazon VollzeitTechnical Account Manager (French speaking), AWS Enterprise SupportAt AWS Enterprise Support, we’re looking for a Technical Account Manager (TAM) to support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data / Analytics, Application-level services, Networking,...
-
Technical Account Manager, ES
vor 1 Tag
Genf, Schweiz Amazon VollzeitJob ID: 2718330 | Amazon Web Services Singapore Private LimitedAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Would you like to join one of the fastest-growing teams within Amazon...
-
Genf, Schweiz Amazon VollzeitTechnical Account Manager, Enterprise Support, Strategic Industries, EnergyJob ID: 2757515 | AWS EMEA SARL (Italy Branch)At AWS Enterprise Support, we’re looking for a Technical Account Manager (TAM) to support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data /...
-
Genf, Schweiz Amazon VollzeitTechnical Account Manager, Enterprise Support, Strategic Industries, EnergyJob ID: 2827790 | AWS EMEA SARL (Portugal Branch)At AWS Enterprise Support we’re looking for a Technical Account Manager (TAM) to support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data /...
-
Cloud Technical Account Manager, ES
vor 4 Wochen
Genf, Schweiz Amazon VollzeitCloud Technical Account Manager, ES - SI - GFSWould you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes including Automotive, Financial Services, Energy, Big Data, and more gain the best value and service from AWS? At AWS Enterprise Support we’re looking for a Technical...
-
Cloud Technical Account Manager, ES
Vor 5 Tagen
Genf, Schweiz Amazon VollzeitCloud Technical Account Manager, ES - SI - GFSWould you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes including Automotive, Financial Services, Energy, Big Data, and more gain the best value and service from AWS? At AWS Enterprise Support we’re looking for a Technical...
-
Technical Account Manager, ES
vor 3 Wochen
Genf, Schweiz Amazon VollzeitAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Would you like to join one of the fastest-growing teams within Amazon Web Services (AWS)? Join us in helping customers across all...
-
Genf, Schweiz Amazon VollzeitTechnical Account Manager, Telco Vertical, Telco Vertical Job ID: 2845006 | Amazon Web Services EMEA SARL, Dutch Branch Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS), and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support, Technical Account Managers...
-
Technical Account Manager
vor 2 Monaten
Genf, GE, Schweiz AWS EMEA SARL (Switzerland Branch) VollzeitExperience with operational parameters and troubleshooting for two of the following technical domains: Compute/ Storage/ Networking/ CDN/ Databases/ DevOps/ Big Data and Analytics/ Security/ Applications Development in a distributed systems environment - Working with engineering/ technology teams for large customers or a major segment of a large entity in...
-
Technical Account Manager
vor 2 Monaten
Genf, Schweiz ENGINEERINGUK VollzeitTechnical Account Manager (French speaking), AWS Enterprise SupportDESCRIPTIONAt AWS Enterprise Support, we're looking for a Technical Account Manager (TAM) to support our customers' creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data / Analytics, Application-level services, Networking,...
