Hotel Services Intern
vor 1 Tag
The Hotel Services Intern will play a pivotal role in supporting the department's initiatives by conducting in-depth analytics and guest data analysis. This position is designed to provide critical insights that empower the team to make informed decisions, enhance guest experiences, and implement impactful changes. By leveraging analytical skills and a detail-oriented approach, the intern will contribute to driving the success and efficiency of Hotel Services operations.
KEY ACCOUNTABILITIES
Turndown Project Support: Analyse guest satisfaction and data to support the implementation of the Turndown project, projected to save the company €3.5 million annually.
Virtual Concierge Implementation: Assist Guest Services in rolling out the Virtual Concierge, optimising guest satisfaction by providing timely and accurate responses, and reducing lines and friction onboard.
Data Analysis & Insights:
- Examine guest satisfaction and behavioural data to identify trends and actionable insights.
- Optimise the Virtual Concierge system's features to ensure high adoption rates.
Innovation Support: Provide data-driven insights to help the team implement and scale innovations effectively.
Strategic Planning Assistance: Consolidate data from Yacht Club, Housekeeping, Guest Services, and Groups & Events into a comprehensive 2025 strategy with actionable outcomes.
QUALIFICATIONS
- Pursuing a degree in Hospitality Management, Data Analytics, Business Administration, or a related field.
- Strong analytical and problem-solving skills, with proficiency in data analysis tools such as Excel, or similar platforms.
- Fluency in English is mandatory; any other language is a plus.
- Excellent communication skills for effective collaboration and presentation of insights.
- Proactive mindset with attention to detail and ability to manage multiple tasks in a fast-paced environment.
VISA REQUIREMENTS
EU Passport or right to work in Switzerland.
#J-18808-Ljbffr-
Hotel Operations Intern
vor 5 Monaten
Genf, GE, Schweiz MSC Cruises VollzeitThe Hotel Operations Intern supports the Project Management team and subsequently the entire Product Development team with the coordination of all Hotel Operations projects. The Project Management teams function is to prioritize, communicate, complete and measure Hotel Operations projects fleetwide. Projects will involve increasing consistency in Hotel...
-
Food and Beverage Intern
vor 3 Monaten
Genf, GE, Schweiz Hilton VollzeitFood and Beverage Intern A Food and Beverage Intern is responsible for welcoming guests and working across several areas of Food and Beverage during your placement to deliver an excellent Guest and Member experience while managing guest queries. **What will I be doing?** As a Food and Beverage Intern, you are responsible for welcoming guests and working...
-
HOTEL GUEST SERVICES MANAGER
Vor 4 Tagen
Genf, Schweiz Indus Hospitality Group VollzeitDescription Indus Hospitality Group’s mission is developing, empowering, and supporting success in our employees. At the core of our brand we stand for Growth, Loyalty, Respect, and Flexibility. At Indus we offer a career, not just a job. Over the last four decades we have grown substantially through commitment to the region and communities we serve;...
-
Gestionnaire Hôtel
Vor 4 Tagen
Genf, Genf, Schweiz PROMAN VollzeitA propos du posteCe poste offre l'opportunité unique de diriger un hôtel entièrement rénové, situé dans un cadre exceptionnel. Le candidat idéal sera capable de développer une équipe motivée et de garantir une expérience client de qualité supérieure. Qualités requisesExpérience avérée dans la gestion hôtelière ou de structures...
-
Order Taker
vor 2 Wochen
Genf, Schweiz Mandarin Oriental Hotel Group Limited VollzeitMandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world. Increasingly recognized for creating some of the world's most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is...
-
Order Taker
vor 2 Monaten
Genf, GE, Schweiz Mandarin Oriental Hotel Group Vollzeit**MANDARIN ORIENTAL HOTEL GROUP** Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world. Increasingly recognized for creating some of the world's most sought-after properties, the Group provides 21st century luxury with oriental charm....
-
Commis de Service
vor 2 Monaten
Genf, GE, Schweiz Mandarin Oriental Hotel Group Vollzeit**MANDARIN ORIENTAL HOTEL GROUP** We are currently looking for a talented and highly driven Commis de Service** **with passion of creating meMOrable dining experiences for guests. **Be part of the pre-opening team of our new and exciting restaurant launch: Ottolenghi. Following a phase of significant transformation, the hotel will unveil Europe's first...
-
Enzler hôtel Service: Femme de chambre
Vor 4 Tagen
Genf, Schweiz JOIN Solutions AG VollzeitEnzler hôtel Service recherche un/e Femme de chambre / Valet de chambre.La société Enzler Hôtel Services SA, spécialiste dans l’hôtellerie, offre à ses clients dans toute la Suisse des services haut de gamme pour l’entretien des chambres d’hôtels, des lieux publics ainsi que des cuisines.Vos missionsSous la supervision de la Gouvernante, vous...
-
Commis de Service
vor 2 Monaten
Genf, GE, Schweiz Mandarin Oriental Hotel Group Vollzeit**MANDARIN ORIENTAL HOTEL GROUP** We are currently looking for a talented and highly driven **Commis de Service **with passion of creating meMOrable dining experiences for guests. The Commis de Service is responsible for setting up the restaurant, taking dishes from the kitchen to the dining room and clearing dishes from the dining room to the back...
-
Chef(fe) de Rang
vor 1 Woche
Genf, Schweiz Mandarin Oriental Hotel Group VollzeitMANDARIN ORIENTAL HOTEL GROUPMandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world. Increasingly recognized for creating some of the world's most sought-after properties, the Group provides 21st century luxury with oriental charm. Above...
-
Hotel Contracting Manager
Vor 7 Tagen
Genf, Schweiz MCI Group VollzeitWe are a global engagement marketing agency that creates human-centric touchpoints that unleash the power of people to deliver innovation and growth.Firm believers in the power of building community since 1987, we are helping brands, associations and not-for-profit organisations solve their key people challenges through our core expertise: Live & virtual...
-
Front Office Intern
vor 3 Monaten
Genf, GE, Schweiz Hilton VollzeitFront Office Intern **Stagiaire Front Office** **Hilton Geneva Hotel & Conference Centre** **Au Hilton Geneva Hotel & Conference Centre, nous sommes fier.e.s d’accueillir nos client.e.s dans le plus grand hôtel de Suisse** ! **Nous sommes à la recherche de talents prêts à répandre la lumière et la chaleur de l’hôtellerie et rejoindre notre...
-
Intern - Archivist
vor 2 Monaten
1211 Genf, GE, Schweiz United Nations VollzeitWork Location - In-person in Geneva, Switzerland - Expected duration - 2 months minimum**Responsibilities**: - This is an opportunity to experience archival processing and reference work at the UN Library & Archives Geneva and to develop further a basic understanding of the issues on the agenda of the UN, a general knowledge of the different international...
-
Intern - Statistics Analysis Unit, Stat
vor 3 Monaten
Genf, GE, Schweiz United Nations VollzeitWork Location - Hybrid - Expected duration - 3 months**Responsibilities**: - The position is in the United Nations Trade and Development (UNCTAD). The Internship Programme is unpaid and full-time, i.e., an intern is expected to work five days per week (40 hours). The internship is offered on a hybrid basis. For in-person internships, interns must have a...
-
Chef(fe) de Rang
vor 1 Tag
Genf, Schweiz Mandarin Oriental Hotel Group Limited VollzeitMandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world. Increasingly recognized for creating some of the world's most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is...
-
Intern - Graphic Designer
vor 5 Monaten
Genf, GE, Schweiz International Organization for Migration VollzeitPosition Title**: Intern - Graphic Designer** Duty Station **:Geneva, Switzerland** Classification**: Intern, Grade Other** Type of Appointment**: Internship, six months with possibility of extension** Estimated Start Date**: As soon as possible** Closing Date**: 28 August 2024** - Established in 1951, IOM is a Related Organization of the United Nations,...
-
University Intern-europe
vor 3 Monaten
Genf, GE, Schweiz Marriott International, Inc Vollzeit**Additional Information**Until 12.09.2025 **Job Number**24186017 **Job Category**Management Development Programs/Interns **Location**Geneva Marriott Hotel, Chemin du Ruisseau 1, Cointrin, Geneva, Switzerland, Switzerland, 1216 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management Build upon your classroom studies through our Hotel...
-
General Manager
vor 4 Monaten
Genf, GE, Schweiz AccorHotel Vollzeit**Company Description** About Hotel Rotary Geneva, MGallery Collection** Located in the heart of Geneva, the Hotel Rotary Geneva is a beacon of timeless elegance and luxury. As the very first MGallery hotel opened by Accor in 2008, it embodies the brand’s commitment to curated, unique experiences. Each corner of the hotel tells a story, weaving together...
-
University Intern-europe
vor 2 Monaten
Genf, GE, Schweiz Marriott International, Inc Vollzeit**Additional Information** **Job Number**24191195 **Job Category**Management Development Programs/Interns **Location**Geneva Marriott Hotel, Chemin du Ruisseau 1, Cointrin, Geneva, Switzerland, Switzerland, 1216 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management Mettez en pratique ce que vous avez appris en classe grâce à notre...
-
Intern, Evaluation
vor 3 Monaten
1209 Genf, GE, Schweiz International Federation of Red Cross and Red Crescent Societies Vollzeit**Vacancy No.** S07823 **Contract Type** Intern **Application Deadline** 22-Oct-2024 **Job Posted on** 08-Oct-2024 **Country** SWITZERLAND **Duty Station** Geneva, Switzerland **Duty Station Status** Family Duty Station **Duration** 6 months **Accompanied Status** Non-Accompanied **Grade** Internship, Not Applicable **Organizational...