Journey Strategist – Client Lifecycle Manager
vor 4 Wochen
Journey Strategist – Client Lifecycle Manager Job Reference # 323671BR Job Type Full Time Key Responsibilities Lead the end-to-end design and continuous improvement of client journeys, ensuring alignment with business goals and regulatory requirements. Translate strategic objectives into actionable journey maps and experience blueprints. Collaborate with cross-functional teams to define KPIs, success metrics, and feedback loops for journey performance. Leverage data and AI insights to identify pain points, opportunities, and personalization levers. Act as a thought partner to product and design teams, bringing a client‑centric and strategic lens to solution development. Contribute to the broader transformation agenda of the OnePass program by embedding journey thinking into delivery squads. Your Expertise & Qualifications Proven experience in journey strategy, service design, or customer experience roles, ideally within financial services or consulting. Strong understanding of digital product development, agile methodologies, and design thinking. Ability to synthesize complex data and translate it into actionable insights and narratives. Excellent stakeholder management and communication skills. Familiarity with AI‑driven personalization and digital onboarding is a plus. Wealth Management / Private Banking knowledge or experience (especially on KYC/AML topics). AI experience or at least high interest and motivation to learn and shape the future of AI agentic redesign of processes. We may request you to complete one or more assessments during the application process. Learn more. We’re committed to disability inclusion, and if you need reasonable accommodation or adjustments throughout our recruitment process, you can always contact us. UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce. We are open to applications from career returners. Find out more about our program on ubs.com/careercomeback. #J-18808-Ljbffr
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Journey Strategist – Client Lifecycle Manager
Vor 7 Tagen
Zürich, Zürich, Schweiz UBS Vollzeit CHF 90'000 - CHF 120'000 pro JahrJourney Strategist – Client Lifecycle Manager India, Singapore, Switzerland - Zürich Business management, administration and support, Operations, Product Management and Development Global Wealth Management Job Reference # 323671BR City Pune, Singapore, Zürich Job Type Full Time Your role Key Responsibilities • Lead the end-to-end...
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Journey Strategist – Client Lifecycle Manager
Vor 7 Tagen
Zürich, Zürich, Schweiz UBS Vollzeit CHF 80'000 - CHF 120'000 pro JahrJob Reference #323671BRJob TypeFull TimeYour roleKey ResponsibilitiesLead the end-to-end design and continuous improvement of client journeys, ensuring alignment with business goals and regulatory requirements.Translate strategic objectives into actionable journey maps and experience blueprints.Collaborate with cross-functional teams to define KPIs, success...
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Lifecycle Manager
vor 5 Stunden
8002 Zürich, ZH, Schweiz GenTwo Vollzeit**Welcome to GenTwo**: Welcome to GenTwo. We’re a Swiss-based global leading Fintech facilitating the securitization of almost any asset into bankable, fungible securities. By automating structured product issuance, we significantly lower costs and time to market, allowing our clients to serve more clients, improve margins, and better track and manage...
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Sustainability Strategist
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Business Strategist GWM Digital Transformation
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Journey Improvement Manager 80-100%
vor 5 Stunden
Zürich, Schweiz Sunrise GmbH VollzeitAt Sunrise, we think bigger, go further and create new ideas. For us working culture means achieving great things together. It’s where respect and innovative ideas combine with real teamwork - every voice counts, every perspective makes us stronger. Our passion spurs us on to try new things and grow continuously. Sound like you? Then join our success...
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Business Strategist GWM Digital Transformation
vor 1 Woche
Zürich, Schweiz UBS VollzeitBusiness Strategist GWM Digital Transformation Join to apply for the Business Strategist GWM Digital Transformation role at UBS. Job Reference #: 330745BR Job Type: Full Time Responsibilities Develop and implement business strategies aligned with GWM objectives and the Group’s AI vision, driving growth and profitability. Lead strategic roadmap development...
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Strategist: Corporate Banking Strategy
vor 2 Wochen
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Digital Platform Experience
vor 2 Wochen
zürich, Schweiz Julius Baer VollzeitAt Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let's shape the future of wealth management together. As an Engagement & Adoption Strategist, you will play a key role in connecting technology, users, and business value. You'll...
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Digital Platform Experience
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