Alumni Services Manager

Vor 2 Tagen

Bulle, Schweiz Glion Institute Vollzeit

Alumni Services Manager

Permanent contract / Glion, Switzerland

Glion Institute of Higher Education (GIHE), in the top 5 for Hospitality & Leisure Management by the QS World University Ranking, is a brand of the Sommet Education Group. Founded in 1962, GIHE is a private Swiss institution offering Bachelor’s and Master’s degrees in hospitality, luxury and event management to an international student body across three campuses in Glion and Bulle, Switzerland, and London, UK.

You share our values: Development, Distinctiveness, Joint commitment, Openness and Sense of service.

Responsibilities:
  • Be the main point of contact for the Glion Alumni Association, supporting the creation of a global ambassador network, events, communications, initiatives and creating a joint plan of activity for the community.
  • Build personal relationships with influential/active Alumni globally, proactively targeting certain Alumni to activate long-term relationships.
  • Manage all aspects of the Glion Alumni platform ranging from creating a content plan, commissioning content from Alumni stories to job feeds, and ensuring Alumni service requests are managed to ensure everything runs smoothly behind the scenes.
  • Support the Associations in the organization of events, focusing on communications, marketing and promotion of ticket sales for global and regional events. Ensuring pre-, during and post-event activities are amplified across relevant channels.
  • Support students & faculty who need to get in touch with Alumni (for example, supporting Networking Committee, Business Field Trips & ExM Residential weeks).
  • Organize and host alumni visits & events e.g. alumni related activities during on-campus Recruitment Days.
  • Present the AVP to Bachelor's in their final year and to Master's students, promoting registration to the platform.
  • Help showcase alumni achievements through written stories, film and audio, and present those stories in creative ways on social media, Alumni platforms, School website and internally in collaboration with the Glion Brand Marketing team.
  • Develop and implement an alumni communications plan (platform, socials, emails etc) in liaison with the AAG, including: content planning and creation, community management, reporting, Alumni news with the support of the Glion Brand Marketing team.
  • Build strong B2B relationships with key Alumni in large or growing businesses that can provide internships for the schools, jobs for the graduates and alumni.
  • Manage and report on data related to Glion Employer Partner contacts and job opportunities.
  • Create and build a directory for alumni to list their business/entrepreneurial and fundraising projects.
  • Coordinate with teams on campus to provide career services to alumni and services on request (e.g. access to e-library resources).
Profile and experiences:
  • A Bachelor’s degree in English, hospitality business, communications, public relations or a related field, or equivalent work experience.
  • Minimum of 5 years’ experience in a relevant role in the education sector or in a customer service role focused on the management of customer loyalty and engagement in an international business that is focused on delivering premium services and consumer experiences.
  • Alumna/us of Glion is highly preferred.
  • Demonstrate a versatile ability of communicating with the alumni community, students' body, the faculty members and industry partners.
  • Be skilled in writing clear, concise and grammatically correct copy.
  • Demonstrate excellent communication skills, able to influence colleagues at all levels of a business as well as to engage with alumni.
  • Organized and ability to multitask on various projects at the same time.
  • Flexibility in terms of work hours and locations.
  • Excellent verbal and written communication skills in English (spoken and written).
  • Driving license is a must-have.
Other information:
  • Type of contract: undefined period of time contract.
  • Activity rate: 100%.
  • Location: Route de Glion 111, 1823 Glion (with weekly travels to our Bulle campus depending on the projects).
  • Start date: 03.03.2025.
#J-18808-Ljbffr

  • Career Services Manager

    vor 4 Monaten

    Bulle, Schweiz Sommet Education Vollzeit

    **Career Services Manager** **Permanent contract **/ Bulle, Switzerland Glion Institute of Higher Education (GIHE), in the top 5 for Hospitality & Leisure Management by the QS World University Ranking, is a brand of the Sommet Education Group. Founded in 1962, GIHE is a private Swiss institution offering Bachelor’s and Master’s degrees in hospitality,...

  • Key Account Service Manager

    vor 5 Monaten

    Bulle, Schweiz Liebherr Machines Bulle SA Vollzeit

    **Responsibilities**: - You are the contact person for customer service related matters. You are responsible for analysing existing and potential customers with regard to all service-relevant requirements and their satisfaction levels - You prepare and negotiate service contracts in cooperation with internal partners and the Key Account Manager - You...

  • Technicien de Service 100%

    Vor 6 Tagen

    Bulle, Schweiz Condair Group Vollzeit

    **Technicien de Service 100% (w/m/d)**: Berufserfahrung Vertrieb, Key Accounting Vollzeit **Technicien/ne de Service 100% (w/m/d)**: - Fondé en 1948 et basé en Suisse, le groupe Condair est le leader mondial de l'humidification, de la déshumidification et du refroidissement par évaporation. En nous basant sur des connaissances scientifiques, nous...

  • Head of Customer Service Hydraulics

    vor 5 Monaten

    Bulle, Schweiz Liebherr Machines Bulle SA Vollzeit

    **Ihre Aufgaben**: - Sie tragen die strategische und operative Verantwortung für den Bereich Customer Service AxM und sind massgeblich am Aufbau der Abteilung beteiligt - Sie führen das Team disziplinarisch und fachlich, fördern aktiv die Entwicklung Ihrer Mitarbeiter und sorgen für deren kontinuierliche Weiterentwicklung - In Ihrer Rolle entwickeln und...

  • Quality Support Manager

    vor 4 Monaten

    Bulle, Schweiz UCB Vollzeit

    **Make your mark for patients** We are looking for a **Quality Support Manager **who is **precise, pragmatic and with strong skills in leadership** to join us in our **Quality Manufacturing department** team, based in our site in **Bulle**, **Switzerland.** **About the role** As a Quality Support Manager you will manage a team to ensure the quality of...

  • Global Physical Asset Manager

    Vor 2 Tagen

    Bulle, Schweiz UCB Vollzeit

    Make your mark for patients To strengthen our Asset Management Department, we are looking for a talented and self-motivated individual to fill the position of Global Physical Asset Manager for utilities equipment including Mechanical Electrical & Plumbing (MEP), based either in Braine l’Alleud (Belgium) or Bulle (Switzerland). About the Role As a Global...

  • Global Physical Asset Manager 1

    vor 5 Monaten

    Bulle, Schweiz UCB Vollzeit

    **Make your mark for patients** To strengthen our Asset Management Department, we are looking for a talented and self-motivated individual to fill the position of **Global** **Physical** **Asset Manager for utilities equipment including Mechanical Electrical & Plumbing (MEP)**, based either in Braine l’Alleud (Belgium) or Bulle (Switzerland). **About the...

  • Conseiller Technique de Vente en Service Externe à

    vor 4 Monaten

    Bulle, Schweiz Condair Group Vollzeit

    **Conseiller technique de vente en service externe à 100% (M/F/d)**: Condair SA (Bulle) Bulle Berufserfahrung Vertrieb, Key Accounting Vollzeit **CONSEILLER TECHNIQUE DE VENTE EN SERVICE EXTERNE À 100% (M/F/D)**: - Fondé en 1948 et basé en Suisse, le groupe Condair est le leader mondial de l'humidification, de la déshumidification et du...

  • ERP System Manager

    vor 7 Monaten

    Bulle, Schweiz OKOIOS Vollzeit

    OKOIOS is a Swiss IT Service provider, specialized in IT & Business Solutions. In a fast-paced environment, continuous development and agile paths are at the heart of successful organisations. Navigating in such territories requires an innovative and reliable partner equipped for all conditions. OKOIOS is all about putting the skillset of our employees in...

  • Barman / Employé De Restauration - Spécialiste en Service Hôtelier

    vor 2 Wochen

    Bulle FR, Freiburg, Schweiz Sommet Education Vollzeit

    Fonction : Spécialiste en service hôtelierDescription de la fonction :Gérer l'organisation et la gestion du bar, mise en place des procédures et approvisionnement.Participer à l'élaboration de la carte du bar lounge et suggérer des changements et/ou nouveautés.Assurer le bon déroulement du service pour la plus grande satisfaction de la...

  • Manager Supply Chain Et Planification

    vor 2 Monaten

    Bulle, Schweiz Axalta Polymer Powder CH Vollzeit

    Axalta est restée à l'avant-garde de l'industrie des revêtements en investissant continuellement dans des solutions innovantes. Nous concevons des technologies qui protègent les produits de nos clients - qu'ils luttent contre la chaleur, la lumière, la corrosion, l'abrasion, l'humidité ou les produits chimiques - et ajoutons dimension et beauté avec...

  • Student Concierge

    Vor 2 Tagen

    Bulle, Schweiz Sommet Education Vollzeit

    **Student Concierge** **Permanent contract**/ Bulle, Switzerland Glion Institute of Higher Education (GIHE), in the top 5 for Hospitality & Leisure Management by the QS World University Ranking, is a brand of the Sommet Education Group. Founded in 1962, GIHE is a private Swiss institution offering Bachelor’s and Master’s degrees in hospitality, luxury...

  • Head of Digital Security

    vor 1 Monat

    Bulle, Schweiz Liebherr-International AG Vollzeit

    We are expanding our Corporate Information Security Team and looking forward new colleagues and leaders joining us. To support the team in Bulle (FR) Switzerland, we are looking for a Head of Digital Security. The scope of duties includes the following: **Responsibilities**: Leads internal and external teams of consulting unit, enables business value,...

  • Head of Digital Security

    vor 4 Wochen

    Bulle, Schweiz Liebherr Vollzeit

    We are expanding our Corporate Information Security Team and looking forward to new colleagues and leaders joining us. To support the team in Bulle (FR) Switzerland, we are looking for a Head of Digital Security. The scope of duties includes the following:Responsibilities:Develop and implement the digital security strategy, aligning with business...

  • Barman/barmaid & Employé(E) de Restauration

    vor 4 Wochen

    Bulle, Schweiz Sommet Education Vollzeit

    **Barman/Barmaid & Employé(e) de restauration** **Permanent contract**/ Bulle, Switzerland Glion Institute of Higher Education (GIHE), in the top 5 for Hospitality & Leisure Management by the QS World University Ranking, is a brand of the Sommet Education Group. Founded in 1962, GIHE is a private Swiss institution offering Bachelor’s and Master’s...

  • Head of Digital Security

    vor 1 Monat

    Bulle, Schweiz Liebherr Group Vollzeit

    We are expanding our Corporate Information Security Team and looking forward to new colleagues and leaders joining us. To support the team in Bulle (FR) Switzerland, we are looking for a Head of Digital Security. The scope of duties includes the following:Responsibilities:Develop and implement the digital security strategy, aligning with business...

  • Head of Digital Security

    vor 1 Monat

    Bulle, Schweiz LIEBHERR-INTERNATIONAL AG Vollzeit

    We are expanding our Corporate Information Security Team and looking forward to new colleagues and leaders joining us. To support the team in Bulle (FR) Switzerland, we are looking for a Head of Digital Security. The scope of duties includes the following:Responsibilities:Develop and implement the digital security strategy, aligning with business...

  • Student Concierge

    Vor 2 Tagen

    Bulle, Schweiz Sommet Education Vollzeit

    Student Concierge Permanent contract / Bulle, SwitzerlandGlion Institute of Higher Education (GIHE), in the top 5 for Hospitality & Leisure Management by the QS World University Ranking, is a brand of the Sommet Education Group. Founded in 1962, GIHE is a private Swiss institution offering Bachelor's and Master's degrees in hospitality, luxury and event...

  • Barman/Barmaid & Employé(e) de restauration

    Vor 2 Tagen

    Bulle, Schweiz Glion Institute Vollzeit

    Barman/Barmaid & Employé(e) de restaurationPermanent contract / Bulle, SwitzerlandGlion Institute of Higher Education (GIHE), in the top 5 for Hospitality & Leisure Management by the QS World University Ranking, is a brand of the Sommet Education Group. Founded in 1962, GIHE is a private Swiss institution offering Bachelor’s and Master’s degrees in...

  • Student Concierge

    vor 18 Stunden

    Bulle, Schweiz Sommet Education Vollzeit

    Student Concierge Permanent contract / Bulle, SwitzerlandGlion Institute of Higher Education (GIHE), in the top 5 for Hospitality & Leisure Management by the QS World University Ranking, is a brand of the Sommet Education Group. Founded in 1962, GIHE is a private Swiss institution offering Bachelor's and Master's degrees in hospitality, luxury and event...