Customer Service Support Officer
vor 4 Wochen
Job TitleCustomer Service Support Officer (m/w/d)Job DescriptionStart date: January 2026 – Applications must be submitted in English.As a Customer Service Support Officer (m/f/d), you will be responsible for managing and processing service incident reports, coordinating service technicians, and providing outstanding customer support. You play a key role in ensuring customer satisfaction and maintaining efficient operations.You will be part of the Customer Care Center team in Horgen and report to the Customer Care Center Manager Alps.Your responsibilities:Receiving, forwarding, and administratively processing incident reports and coordinating the appropriate service engineersActively supporting our team by providing telephone and digital assistance to our demanding customers in German and occasionally in French and EnglishCollaborating with our service managers and the contracts departmentInvoicing and booking of service ordersThis job is a great fit for you if you have:Solid commercial background and hands-on experience in customer serviceProficiency with MS Office, SAP, and ideally with Salesforce/ServicemaxAn independent, structured, and customer-oriented approach combined with excellent communication skillsHigh level of flexibility, commitment, and a hands-on mentalityA conscientious, responsible, and above all team-oriented working styleFluency in German and French, along with a good command of English; Italian is an assetHow we work togetherWe believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.Indicate if this role is an office-based position.About PhilipsWe are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.• Learn more about our business.• Discover our rich and exciting history.• Learn more about our purpose.If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here. #J-18808-Ljbffr
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Customer Service Support Officer
vor 4 Wochen
Zürich, Schweiz Philips Iberica SAU VollzeitJob Title Job Description Start date: January 2026 – Applications must be submitted in English. As a Customer Service Support Officer (m/f/d), you will be responsible for managing and processing service incident reports, coordinating service technicians, and providing outstanding customer support. You play a key role in ensuring customer satisfaction and...
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Customer Support Engineer
vor 2 Wochen
Zürich, Schweiz Connect44 VollzeitConnect44 is a company that truly values its employees and fosters a culture of collaboration and innovation.Position OverviewWe are seeking a Customer Support Engineer to join our team in Zurich on a permanent basis.Available Positions: 1Job type: PermanentJob Ref. Number: CSE20082025The role focuses on providing excellent service and ensuring strong...
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Customer Support Engineer
vor 2 Wochen
Zürich, Schweiz CONNECT44 VollzeitThe role focuses on providing excellent service and ensuring strong technical support for our customers. Main activities and tasks: Provide first level support for technical questions regarding PV products Register the customer support requests Identify the issue and propose a solution, track the progress Activate integral support (e.g. elevate to second...
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Customer Support Engineer
vor 4 Wochen
Zürich, Schweiz Connect44 VollzeitJoin to apply for the Customer Support Engineer role at Connect44.Position Overview: We are seeking a Customer Support Engineer to join our team in Zurich on a permanent basis.Job Details:Location: Zurich, SwitzerlandPositions Available: 1Type: PermanentJob Ref: CSE20082025Description: The role focuses on providing excellent service and strong technical...
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Customer Support Officer Zürich
vor 3 Wochen
Zürich, Schweiz OneDoc SA VollzeitOneDoc ist die führende Online-Terminbuchungsplattform in der Schweiz. Über 13’000 Gesundheitsfachpersonen und mehr als 3 Millionen Patient:innen nutzen unsere Dienste - vielleicht gehörst du auch dazu? Unsere Mission: Die Interaktion zwischen Gesundheitsfachpersonen und Patient:innen zu vereinfachen – digital, sicher und effizient. Um unser Wachstum...
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Customer Support Officer Zürich
vor 3 Wochen
Zürich, Schweiz OneDoc VollzeitOneDoc ist die führende Online-Terminbuchungsplattform in der Schweiz. Über 13’000 Gesundheitsfachpersonen und mehr als 3 Millionen Patient:innen nutzen unsere Dienste - vielleicht gehörst du auch dazu? Unsere Mission: Die Interaktion zwischen Gesundheitsfachpersonen und Patient:innen zu vereinfachen – digital, sicher und effizient. Um unser Wachstum...
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Customer Support Engineer
vor 4 Wochen
Zürich, Schweiz Connect44 UK Ltd VollzeitConnect44 is a company that truly values its employees and fosters a culture of collaboration and innovation. Position Overview We are seeking a Customer Support Engineer to join our team in Zurich on a permanent basis. Available Positions: 1 position Job type: Permanent Job Ref. Number: CSE20082025 The role focuses on providing excellent service and...
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Customer Support and Service Engineer
vor 3 Wochen
Zürich, Schweiz Oxford Instruments plc VollzeitCustomer Support and Service Engineer - nanoindenters Join to apply for the Customer Support and Service Engineer - nanoindenters role at Oxford Instruments plc Talent Acquisition @ Oxford Instruments : Leading Recruitment for Materials Analysis- HIRING! 🔬 Materials Analysis is an Oxford Instruments Business Unit that manages our Electron Microscopy and...
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Customer Support and Service Engineer
vor 3 Wochen
Zürich, Schweiz Oxford Instruments VollzeitMaterials Analysis is an Oxford Instruments Business Unit that manages our Electron Microscopy and Mechanical Microscopy products, Atomic Force Microscopes, Raman Microscopes and Benchtop NMR Products. We are part of the wider Oxford Instruments Group that also includes Andor Technology, NanoScience, Plasma Technology and X-Ray Technology. With a sixty-year...
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Customer Support and Service Engineer
vor 2 Wochen
Zürich, Schweiz Oxford Instruments VollzeitMaterials Analysis is an Oxford Instruments Business Unit that manages our Electron Microscopy and Mechanical Microscopy products, Atomic Force Microscopes, Raman Microscopes and Benchtop NMR Products. We are part of the wider Oxford Instruments Group that also includes Andor Technology, NanoScience, Plasma Technology and X-Ray Technology. With a sixty-year...
