Client Service Manager, Creative Excellence
vor 11 Stunden
The Client Service Manager will have the following main responsibilities:
- Lead end-to-end projects for key international clients, from initial briefing to final presentation, dealing internally with the project management team and leading the client conversations.
- Collaborate with the creative advisors team to analyze data, uncover actionable insights, and develop impactful recommendations that drive client success.
- Craft compelling narratives and visually engaging presentations that showcase Ipsos's thought leadership and deliver impactful insights to clients.
- Present results with impact to clients when possible.
- Become an expert in advertising research, learning Ipsos methodologies, narratives and approaches to be seen as a trusted creative advisor for the clients.
The desired skills and experiences to become a client service manager:
Essential:
- University degree preferably in marketing/market research, social sciences, communication sciences or similar.
- Minimum 5 years of professional experience within market research agencies.
- Strong market analysis skills, from data to insights.
- Excellent English skills.
- Manage multiple projects, liaise with a variety of different internal and external contacts.
- Ability to deliver outstanding attention and services to the client.
- Curiosity, proactivity, and entrepreneurship spirit.
- Collaborative and supportive mindset.
Desirable:
- International minded and multicultural oriented with strong interpersonal communication skills.
- Passion for creativity, advertising, touch points, media, digital with professional experience in the domain.
- Other languages than English are an advantage.
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