Engagement Director

vor 20 Stunden


Zürich, Schweiz Infosys Vollzeit

Role – Engagement Director/Sales Director

Technology – Sales and Client Relationship Management – CMT Domain

Location – Zurich, Switzerland (Relocation is fine)

Workplace Type: Onsite (all 5 days travel to client place)

No. of requirements: 2

What will you do?

  • As an EM (Engagement Manager or Associate Engagement Manager) you are an expert at contributing to different phases of the Sales lifecycle and will be intensely involved in Client Relationship Management and business development (Farming) for a large Telco customer (Sunrise).
  • Client relationship management – managing relationships with key client personnel and CXOs and CXO -1, within client organization and ability to understand the organizational culture of the client
  • Selling concepts to the client and influencing the client to award business based on capability and track record in similar situations
  • Conduct research as well as competitor analysis to define strategies that can help enable favorable outcomes
  • Review sales plan, pursuit plan / business pipeline with leadership to ensure target achievement.
  • Expert knowledge of MSA / Other contract process & standards and understand the nuances of MSAs and interdependencies to other business aspects.
  • Conduct client presentations, workshops, and drive pricing and MSA negotiations with the client
  • Provide necessary input for building alliances with relevant product / service vendors.

Qualifications:

  • Track-record of successfully farming business solutions and client management in Telco sector.
  • Must have sold IT services into Telco/other sectors.
  • Strong Business Development (Framing current accounts) / Relationship management / Account management is required.
  • Strong Account Management experience where you have grown existing accounts.
  • Track record of interacting and building relationship with CXO / CXO-1 level clients.
  • Reasonable understanding of Global Delivery Model and IT service industry.
  • Experience managing large multi-location clients & engagement teams desirable.
  • Hands-on experience with proposal creation and leading proposal presentations.
  • Strong leadership, interpersonal, communication and presentation skills.
  • Wide variety of IT and business consulting engagement experience.
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