Ocean Freight Specialist

vor 3 Wochen


Bassersdorf, Schweiz Nippon Express Europe GmbH Vollzeit

The Nippon Express Group is one of the leading global logistics service providers, with its Japanese corporation headquartered in Tokyo. We offer a wide range of services including air and ocean freight forwarding, cargo handling, removal services, and warehouse operations. With over 73,000 professionals in 50+ countries and regions, the NX Group is renowned for its global presence.We are seeking an Ocean Freight Specialist to manage end-to-end ocean and rail shipments, ensuring timely execution, accurate documentation, and exceptional customer service. This role requires proactive coordination, system accuracy, and effective communication to support seamless logistics operations.These are your key tasks :Execute correctly the operational and customer service activities for Ocean Freight and Rail shipments according to the instructions and guidelines of the companyOrganize and manage ocean freight and rail transportation for export and crosstrade FCL and LCL shipments. Establishing the necessary transportation documents. Controlling transportation flow and provide “track&trace” services for the customer. Take proactive actions in case of any delay / irregularityCapture all necessary data in our ERP System, follow up shipments and provide feedback to the customerEstablish quotations and invoicesProvide a “top in class” customer service to our internal and external customersRequirementsSuccessful 2nd level education (“Sekundarschule” or equivalent)Diploma as “Speditionsfachmann / - Fachfrau” or equivalent in logistics / transportation industryAny additional professional training in the field of transport logistics and / or commercial activities are desirableMinimum 3 years experience in freight logistics operations and customer serviceExperience in sales, marketing as we as experience in rail transport and / or international trucking are desirableKnow-how of CargoWise or similar ERP operating systemGood Know-how level in XLS, Powerpoint, Word applicationsFluent in German and English, both in oral and written. Additional languages for example French and / or Italian are desirableOpen and very good communication skills as well as an impeccable customer service attitudeFlexible, open minded to learn new things and work in a changing environmentAbility to set priorities correctly in stressful situations, work precisely, self-efficiently and in a team settingBenefitsA significant and enduring position in a well-known worldwide logistics organizationExciting responsibilities in a dynamic, international environment, working with renowned clients from across the globeSupportive and experienced members of the leadership team who will guide you in smoothly transitioning into your roleA competitive remuneration package with attractive social benefitsOpportunities for professional development and ongoing training to support your career growthThe chance to contribute to meaningful projects within a company that values innovation and sustainability #J-18808-Ljbffr



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