Customer Engagement Operations Specialist
vor 4 Wochen
Customer Engagement Operations Specialist Join to apply for the Customer Engagement Operations Specialist role at Tesla What To Expect As a Customer Engagement Operations Specialist, you will join the Customer Engagement EMEA team and contribute directly to steering Sales & Marketing performance across the region. In this role, you will combine analytical skills with an innovative mindset to optimize processes, improve systems, and translate insights into actionable strategies. A key focus will be supporting the continuous improvement and introduction of Customer Engagement tools and processes acting as a counterpoint to ensure our systems work seamlessly for the business. From creating scalable request processes, you will be at the center of turning pain points into opportunities. In addition, you will support budget tracking and campaign operations to ensure transparency and efficiency across markets. This position is central to enabling smarter decision‑making, building scalable processes, and driving impact across our EMEA Sales & Delivery organization. What You’ll Do Develop a strong understanding of campaign performance drivers across EMEA, consolidating insights provided by analytics teams and translating them into actionable strategies Monitor campaign budgets and cost allocations, ensuring financial transparency and supporting optimization with Finance and Procurement Proactively identify and implement process improvements to enhance efficiency in campaign execution, budget tracking, and communications Lead on Customer Engagement system updates and tool improvements, acting as a business partner to engineering and systems PMs Define and implement new processes for live topics, such as coordinating with UX/Web on how Lead Gen pages are requested and delivered Serve as a support function within the Customer Engagement team by addressing pain points in data, systems, tools, or processes - and innovating to provide long‑term solutions. Gather and prioritize requirements from markets and stakeholders to ensure system developments align with business needs Support reporting and visualization of campaign learnings, while focusing on process optimization and system usability rather than deep analytics. Foster innovation by exploring new technologies and approaches (AI tools, automation, smarter workflows) to improve efficiency and scalability What You’ll Bring Formal education in Business, Marketing, Information Systems, Economics, or related field with solid experience in marketing operations, process optimization, system improvements, or campaign management Technical affinity: strong Excel skills, experience with CRM/Engagement tools; interest in AI, IT systems, or hardware/software solutions is a plus Solid understanding of marketing and sales KPIs (e.g., leads, orders, conversion rates, ROI, cost per SO) Ability to structure complex processes, identify bottlenecks, and implement innovative solutions Proven ability to coordinate cross‑functional stakeholders and translate requirements into clear process or tool improvements Excellent written and verbal communication skills - able to bridge technical and non‑technical teams Fluent in English; additional European languages are a plus Seniority level Entry level Employment type Full‑time Job function Other Industries Motor Vehicle Manufacturing, Renewable Energy Semiconductor Manufacturing, and Utilities #J-18808-Ljbffr
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Customer Engagement Operations Specialist
Vor 6 Tagen
Zug, Zug, Schweiz Tesla Vollzeit CHF 60'000 - CHF 120'000 pro JahrWhat to ExpectAs a Customer Engagement Operations Specialist, you will join the Customer Engagement EMEA team and contribute directly to steering Sales & Marketing performance across the region. In this role, you will combine analytical skills with an innovative mindset to optimize processes, improve systems, and translate insights into actionable...
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EMEA Customer Engagement Ops Lead
vor 3 Wochen
Zug, Schweiz Tesla VollzeitA global automotive leader in Zug is seeking a Customer Engagement Operations Specialist to optimize marketing processes and drive efficiency in campaign management. The ideal candidate will have formal education in a related field and solid experience in marketing operations or campaign management. Responsibilities include monitoring budgets, identifying...
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International Commercial Operations Specialist
Vor 4 Tagen
Zug, Schweiz LHH VollzeitA leading diagnostics company in Zug seeks a Commercial Operations Specialist to manage order processing and customer support. The ideal candidate will have commercial education and at least 3 years of experience in customer service or sales. Fluency in German and French is essential, with additional language skills being a plus. The role offers a workload...
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Customer Engagement Process Manager
Vor 6 Tagen
Zug, Schweiz Sonova Audiological Care VollzeitWho we are In a life without sound, our work provides meaning. As a leading provider of innovative hearing care solutions, we are not just a company that makes products: we are a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations, we - through our core business brands Phonak, Unitron, Hansaton, Advanced...
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Customer Engagement Implementation Manager
Vor 6 Tagen
Zug, Schweiz Sonova Audiological Care VollzeitWho we are In a life without sound, our work provides meaning. As a leading provider of innovative hearing care solutions, we are not just a company that makes products: we are a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations, we - through our core business brands Phonak, Unitron, Hansaton, Advanced...
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Operations Specialist
vor 3 Wochen
Zug, Schweiz BSV Blockchain VollzeitOperations Specialist – BSV Association For our office in Zug (Switzerland) we are seeking a highly organized and detail‑oriented Operations Specialist on a part‑time basis (60‑80%). You will oversee and coordinate a wide range of tasks related to day‑to‑day office operations, and supporting management with finance and HR processes. This role is...
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Customer Engagement Manager
vor 2 Wochen
Zug, Schweiz Viatris Vollzeit3824 Viatris Pharma GmbH At VIATRIS, we see healthcare not as it is but as it should be. We act courageously and are uniquely positioned to be a source of stability in a world of evolving healthcare needs. Viatris empowers people worldwide to live healthier at every stage of life. We do so via: Access - Providing high quality trusted medicines regardless...
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Operations Specialist
vor 4 Wochen
Zug, Schweiz AMINA Bank VollzeitJoin to apply for the Operations Specialist role at AMINA Bank. About AMINA—Founded in April 2018 and headquartered in Zug, AMINA Bank is a pioneer in the financial industry. In August 2019, it received a Swiss banking and securities dealer license from FINMA. The broad, vertically integrated spectrum of services, combined with the highest security...
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Commercial Operations Specialist
Vor 4 Tagen
Zug, Schweiz LHH VollzeitFor our client in the diagnostics industry, we are looking for a Commercial Operations Specialist (m / f / d). Our Commercial Operations Team acts as a link between business objectives and commercial processes within the supply chain. The team ensures smooth order processing and commercial excellence in daily collaboration with internal and external...
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Operations Specialist
Vor 4 Tagen
Zug, Schweiz AMINA Group VollzeitAt a Glance : The Story Behind AMINA Founded in April 2018 and headquartered in Zug, AMINA Bank is a pioneer in the financial industry. In August 2019, AMINA received a Swiss banking and securities dealer license from FINMA. The broad, vertically integrated spectrum of services, combined with the highest security standards, make AMINA’s value proposition...
