Waiter - Explora Journeys
Vor 3 Tagen
An exciting opportunity exists for a world-class Waiter to join our newly created luxury travel brand “Explora Journeys”. While establishing a friendly relationship with guests, the Waiter provides excellent and professional dining service to guests in any assigned venue, presenting the menus and suggesting particular courses and drinks.
KEY ACCOUNTABILITIES
- Supervise their assigned station at any restaurant, including the buffet area;
- Greet, present menus, and take orders from guests;
- Present the wine and beverage list and assist guests in making their selection;
- Possess full knowledge of the menu and provide menu explanations and recommendations;
- Ensure that all special diets and special requests are fulfilled according to guest requirements. Serve the various courses and beverages, ensuring correct presentation;
- Ensure that the assigned station is clean and supervise the correct mise en place before and after every service;
- Comply with Explora Journeys standard procedures relating to cleanliness, set-ups, and service standards;
- Report immediately any problems and guest complaints to their direct supervisor;
- Supervise the Assistant Waiter assigned to their station, ensuring they are performing their job correctly, and providing help, encouragement, and coaching;
- Perform Room Service duties when requested by supervisors;
- Possess full knowledge of current Public Health rules and regulations and maintain Public Health standards at all times.
MINIMUM REQUIREMENTS
- Fluent in English, both oral and written. Any additional European language is considered an advantage (Italian, Portuguese, German, Spanish, and French);
- High School certificate is an advantage;
- Experience in 4/5-star restaurants, hotels, or resorts is an advantage;
- Good interpersonal skills, positive attitude, and willingness to learn;
- Passion for hospitality and customer service driven;
- Cruise industry experience is an advantage.
VISA REQUIREMENTS (if any)
Possess a valid passport and seaman book.
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