Digital Solution Technical Support Engineer
vor 2 Wochen
Powering transformation for a sustainable future
At WinGD and across the shipping industry we face unprecedented change as we strive to bring greater sustainability into our global business. As marine engine designers our responsibility in this is significant. A career with WinGD has an impact on shaping a better world for tomorrow.
As a leading developer of the two-stroke engines that power merchant shipping, our people drive innovative solutions for our customers on a global scale. Headquartered in Winterthur, Switzerland, since its inception in 1893, WinGD continues the legacy of the Sulzer Corporation through innovation in design.
Our success in this ever-evolving, competitive environment is based on the drive, innovation, and collaboration of our diverse employee population, over 420 people worldwide, representing over 25 different nationalities. Come, be a part of this change.
WinGD is looking for a
Digital Solution Technical Support Engineer
Responsibilities:
- Technical Support: Assist on-site engineers and customers in resolving technical issues with WinGD WiDE systems deployed on ships, focusing on hardware, network connectivity, and platform functionality.
- Remote Diagnostics: Use WiDE’s remote diagnostic capabilities to monitor and analyze engine and system data, providing guidance to engineers for quick issue resolution.
- Issue Escalation: Work with internal product development teams and escalate to resolve complex technical issues for advanced troubleshooting and solutions.
- Manage Rollout: Coordinate and assist the deployment of product for new installations or updates, including coordinating and supporting the onsite engineer tasks, ensuring smooth deployment pipelines.
- Proactive Monitoring: Continuously monitor the health of the WiDE system and notify site engineers of potential issues before they impact operations.
- Compliance & Safety Support: Ensure that the WiDE systems comply with maritime regulatory standards and safety protocols, providing necessary documentation and guidance.
Requirements:
- Experience: Minimum of 3 years in technical support roles, preferably in industry remote monitoring, control systems, or maritime solutions.
- Technical Expertise:
- Knowledge of remote monitoring and diagnostics systems, including real-time monitoring, data acquisition, transmission, and cloud integration.
- Experience troubleshooting networks (TCP/IP, WebSockets) and communication protocols (MQTT, HTTP, etc.).
- Problem-Solving: Demonstrated ability to troubleshoot and resolve technical issues involving both hardware and software in remote monitoring and control environments.
- Communication Skills: Strong written and verbal communication skills, able to collaborate with on-site engineers and explain complex technical issues clearly.
- Tools & Platforms: Experience with remote monitoring and control tools, ticketing systems (e.g., Jira), and basic knowledge of maritime regulations.
Our offer:
- Employment contracts with WinGD are signed jointly with WinGD’s external HR partner cross-ING.
- An opportunity to shape the sustainability and environmental impact of the shipping industry. WinGD is on the leading edge of the technology which is shaping the future of the shipping industry.
- A dynamic working environment, blending a long history of technology expertise with industry-leading innovation across a global network.
- Award-winning and extraordinary products.
- Multi-cultural and interdisciplinary teams offering diverse perspectives and collaborative thinking.
- Dynamic and interactive working conditions. WinGD offers a non-hierarchical, agile structure where input and ideas are welcome.
- In-house technology training and professional development opportunities.
-
Technical Service Support Specialist
vor 18 Stunden
Winterthur, Zürich, Schweiz Winterthur Gas & Diesel AG VollzeitAbout Winterthur Gas & Diesel AGAt WinGD, we're shaping the future of sustainable shipping. Our responsibility is significant, as marine engine designers, in bringing greater sustainability to our global business.Job Description: Superintendent Technical Engineer Operation Service SupportAs a leading developer of two-stroke engines powering merchant...
-
R&D Engineer CCUS Solutions
vor 4 Wochen
Winterthur, Schweiz Sulzer Services VollzeitCT_Technology & Innovation-E122R&D Engineer CCUS Solutions - Full Time - Oberwinterthur, SwitzerlandSulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.We are looking for a R&D Engineer CCUS Solutions to...
-
Superintendent Technical Engineer Operation Service Support
vor 21 Stunden
Winterthur, Zürich, Schweiz Winterthur Gas & Diesel AG VollzeitPowering transformation for a sustainable futureAt WinGD and across the shipping industry we face unprecedented change as we strive to bring greater sustainability into our global business. As marine engine designers our responsibility in this is significant. A career with WinGD has an impact on shaping a better world for tomorrow.As a leading developer of...
-
TL Software Engineer
vor 1 Woche
Winterthur, Schweiz TN Switzerland VollzeitSocial network you want to login/join with:TL Software Engineer, Winterthur DistrictClient:ProclinicalLocation:Winterthur DistrictJob Category:OtherJob Reference:81667612fcabJob Views:6Posted:03.03.2025Expiry Date:17.04.2025Job Description:Proclinical is seeking a TL Software Engineer for our client to develop their ERP platform. You will manage their...
-
R&D Engineer CCUS Solutions Job Details | Sulzer
vor 3 Wochen
Winterthur, Schweiz Sulzer VollzeitCT_Technology & Innovation-E122R&D Engineer CCUS Solutions-Full Time-Oberwinterthur, SwitzerlandSulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.We are looking for a R&D Engineer CCUS Solutions to join...
-
TL Software Engineer
vor 3 Wochen
Winterthur, Schweiz Proclinical Group VollzeitProclinical is seeking a TL Software Engineer for our client to develop their ERP platform. You will manage their development team, plan and implement software architectures, and ensure code quality. You will oversee the technical execution of their software solutions, design software architectures and assist in their implementation, collaborating closely...
-
Manager Licensee Technical Support
Vor 3 Tagen
Winterthur, Zürich, Schweiz WinGD – Winterthur Gas & Diesel VollzeitManager Licensee Technical Support Responsibilities: Register and process all incoming error reports (NCR) and non-standard requests (RAE) from licensees and manufacturers. Supporting licensees in technical matters. Ensure that technical clarifications and responses are completed as per KPIs. Establish and maintain relations with licensees. ...
-
Manager Licensee Technical Support
vor 2 Wochen
Winterthur, Schweiz TN Switzerland VollzeitSocial network you want to login/join with:Manager Licensee Technical Support, WinterthurJob Reference:18bb6b7f9894Job Views:10Posted:21.01.2025Expiry Date:07.03.2025Job Description:Manager Licensee Technical SupportResponsibilities:Register and process all incoming error reports (NCR) and non-standard requests (RAE) from licensees and manufacturers.Support...
-
German Technical Support in Greece
vor 2 Wochen
Winterthur, Schweiz TN Switzerland VollzeitSocial network you want to login/join with:German Technical Support in Greece - Relocation support, WinterthurClient:TeleperformanceLocation:GreeceJob Category:OtherJob Reference:0e976fb22306Job Views:11Posted:21.01.2025Expiry Date:07.03.2025Job Description:Do you speak German fluently and have excellent communication skills? Available positions in Customer...
-
TL Software Engineer
Vor 6 Tagen
Winterthur, Schweiz Proclinical Staffing VollzeitPrincipal Research Associate - IT Specialist for DACH RegionProclinical is seeking a TL Software Engineer for our client to develop their ERP platform. You will manage their development team, plan and implement software architectures, and ensure code quality. You will oversee the technical execution of their software solutions, design software architectures...
-
Lead Digital Transformation
vor 4 Wochen
Winterthur, Schweiz AXA Versicherungen Vollzeit80-100%, Winterthur / Smart Working Als "Lead Digital Transformation & Technical Excellence" übernimmst du die strategische und ganzheitliche Verantwortung für die Förderung der digitalen Transformation, den technologischen Fortschritt sowie die technische Exzellenz innerhalb des Ressorts Risk. Deine Aufgaben umfassen die Gestaltung einer...
-
Manager Global Technical Sales 100%
vor 20 Stunden
Winterthur, Schweiz Burckhardt Compression AG VollzeitYour daily contribution:Build-up technical sales competence with our services business locally and regionally and establish knowledge-sharing globally.Leverage & commercialize engineering-driven service solutions together with local and regional front sales organization. Provide clarity on market potentials and competitive environment.Provide technical sales...
-
Parts Engineer
vor 3 Wochen
Winterthur, Schweiz Winterthur Gas & Diesel AG VollzeitPowering transformation for a sustainable future At WinGD and across the shipping industry we face unprecedented change as we strive to bring greater sustainability into our global business. As marine engine designers our responsibility in this is significant. A career with WinGD has an impact on shaping a better world for tomorrow. As a leading developer...
-
NET Technical Lead
Vor 5 Tagen
Winterthur, Zürich, Schweiz TN Switzerland VollzeitAbout the CompanyTN Switzerland is a leading technology firm helping innovative companies simplify digital experiences.We're passionate about delivering exceptional results through intellectual curiosity, collaboration, and commitment.We're seeking a talented .NET software engineer to join our team in Switzerland.ResponsibilitiesKey responsibilities...
-
Senior Process Engineer
vor 2 Wochen
Winterthur, Schweiz Sulzer Services VollzeitCT_MTCS-E122Senior Process Engineer - Full Time - Winterthur, SwitzerlandSulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.To support our strong activities in the chemical, petrochemical, and polymer...
-
2-Stroke Engine Technical Expert
vor 9 Stunden
Winterthur, Zürich, Schweiz Winterthur Gas & Diesel AG VollzeitJoin Our Team of InnovatorsWe're looking for a talented Superintendent Technical Engineer Operation Service Support to join our team at WinGD. As a leading developer of two-stroke engines, we're committed to innovation and sustainability in the shipping industry.Key Responsibilities:The successful candidate will be responsible for documenting field activity,...
-
Materials Research Engineer
Vor 2 Tagen
Winterthur, Zürich, Schweiz Autoneum Management Ltd VollzeitR&T Engineer - Functional Substrates and New ApplicationsAutoneum is a leading provider of innovative acoustic and thermal management solutions for the automotive industry. Our team in Winterthur, Switzerland, is seeking a highly skilled R&T Engineer to join our global Functional Substrates and New Applications department.Your Key Responsibilities:Develop...
-
Senior DataOps Engineer
vor 16 Stunden
Winterthur, Zürich, Schweiz WinGD – Winterthur Gas & Diesel VollzeitSenior DataOps Engineer We are seeking an experienced and highly motivated Senior DataOps Engineer to join our international team. This team is dedicated for the design and development of the WinGD Integrated Digital Expert (WiDE) product. As a Senior DataOps Engineer, you will play a critical role in managing our data infrastructure; also optimizing...
-
IoT Test and Integration Engineer
Vor 6 Tagen
Winterthur, Schweiz TN Switzerland VollzeitSocial network you want to login/join with:IoT Test and Integration Engineer, Winterthur DistrictJob Reference:19e3940b2624Job Views:17Posted:06.03.2025Expiry Date:20.04.2025Job Description:IoT Test and Integration EngineerWe are seeking a skilled and dedicated Systems Integration and Validation Engineer to join our international digital team. This team is...
-
Process Engineer, Crystallization Technology
vor 1 Woche
Winterthur, Schweiz TN Switzerland VollzeitSocial network you want to login/join with:Process Engineer, Crystallization Technology, Winterthur DistrictClient:Location:Job Category:OtherJob Reference:eef4434b021eJob Views:4Posted:03.03.2025Expiry Date:17.04.2025Job Description:CT_Polymer & Crystallization-E122Sulzer is a leading engineering company with a proud heritage of innovation. Join our global...
