Remote Dynamics 365 Contact Center – L2 Support Engineer

Vor 3 Tagen

Genf, Schweiz Indeavr Vollzeit

Indeavr is seeking a Dynamics 365 Contact Center – Support Specialist to support, configure, and continuously improve the platform across voice and digital channels. You will provide Level 2 support, manage day-to-day configuration and changes, and assist onboarding for new business units and contact centers.

The role combines technical and functional expertise with strong documentation, communication, and ownership. Prior Dynamics expertise and ITIL familiarity are essential for success.