Marketing & Sales Operations Representative

Career Area Finance Job Description When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Position Overview We are seeking a skilled Manager Accounts Payable to join our GLBL BusSvcs - Grief, Validation & Reporting – ITP-Global finance Services Division. The incumbent will supervise the full cycle of accounts payable activities, month‑end activities, and reconciliations, and will lead the AP staff. The preference for this role is to be based out of Bangalore, KA-India. What You Will Do Supervise invoice grief resolution, year‑end procedures, and expense accounting. Revise, develop and implement accounts payable policies and procedures. Prepare daily and monthly accounts payable reports, and statistical measures for management. Close working with Delivery centre for the day‑to‑day supervision and AP Support. Interpret and explain organization's internal financial controls, policies and procedures, tax regulations, and related information. Train others in reconciliation and back period adjustment practices and procedures. Delegate tasks related to key issues and considerations for day‑to‑day AP operations. Resolve common and complex AP errors or problems. Supervise all aspects of maintaining accounts payable records. Teach the practices for interdepartmental, partnership, and special case processing. Utilize cost monitoring practices, techniques and considerations. Work with financial transactions and related documentation within the organization. Participate in accounting practices of classifying and recording financial data. Maintain existing charts of accounts. Follow regulations for entering and reporting the financial content in major accounting systems. What you will have Degree in accounting with at least 10+ years of accounting experience. Demonstrate knowledge of policies and procedures, plus initiative, leadership, excellent analytical skills, problem solving, good judgment and superior communication skills. Accounting skills and a strong knowledge of Invoice process and dispute management/vendor helpdesk activities. Excellent interpersonal skills to deal with highly sensitive issues, develop others or persuade others inside and outside the department to take specific actions. SAP experience preferred. Lean/ Six sigma certification preferred. Flexibility to work in US shifts required. This position requires candidate to work a 5‑day -a -week schedule in the office. Skills Desired Process Management Knowledge of business process improvement tools and techniques; ability to understand, monitor, update, control, or enhance existing business or work processes. Employs process flows, cycle time, process time and waste concepts as appropriate. Walks through steps, decisions, measurements, dependencies and hand‑offs for a specific process. Creates process flow or workflow diagrams. Documents types of process decisions and potential impact of each decision. Identifies and monitors common process bottlenecks. Accuracy and Attention to Detail Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision. Accurately gauges the impact and cost of errors, omissions, and oversights. Utilizes specific approaches and tools for checking and cross‑checking outputs. Processes limited amounts of detailed information with good accuracy. Learns from mistakes and applies lessons learned. Develops and uses checklists to ensure that information goes out error‑free. Decision Making and Critical Thinking Knowledge of the decision‑making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment. Applies assigned techniques for critical thinking in a decision‑making process. Identifies, obtains and organizes relevant data and ideas. Participates in documenting data, ideas, players, stakeholders and processes. Recognizes, clarifies and prioritizes concerns. Assists in assessing risks, benefits and consideration of alternatives. Managing Multiple Priorities Knowledge of effective self‑management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation. Recognizes changing demands and priorities; validates changes with management. Obtains information about how current assignments contribute to organizational goals. Completes current work according to assigned priorities. Responds to day‑to‑day operational priorities while still making progress on project work. Performs at least 2-3 concurrent activities without reducing productivity. Problem Solving Knowledge of approaches, tools, techniques for recognizing, anticipating and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations. Identifies and documents specific problems and resolution alternatives. Examines a specific problem and understands the perspective of each involved stakeholder. Develops alternative techniques for assessing accuracy and relevance of information. Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution. Uses fact‑finding techniques and diagnostic tools to identify problems. Leadership Knowledge of leadership practices and processes; ability to use strategies and skills to enlist others in setting, embracing and achieving objectives while having a long‑term perspective of the future state of things and how to get there. Utilizes an appropriate style of leadership: autocratic, democratic, laissez‑faire/free rein, etc. Utilizes positive reinforcement to motivate & attain desired behaviors; increases productivity. Demonstrates leadership qualities: intelligence, dominance, persistence, integrity, confidence. Employs leadership theories, such as contingency and transactional, and associated techniques. Manages own behaviours during interactions, such as feedback giving, to shape workplace events. What you will get Work Life Harmony Earned and medical leave Relocation assistance Holistic Development Personal and professional development through Caterpillar ‘s employee resource groups across the globe Career developments opportunities with global prospects Health and Wellness Medical coverage - Medical, life and personal accident coverage Employee mental wellness assistance program Financial Wellness Employee investment plan Pay for performance - annual incentive bonus plan Additional Information Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.caterpillar.com/careers. Equal Opportunity Employer Caterpillar is an Equal Opportunity Employer (EEO). EEO/AA Employer. All qualified individuals, including minorities, females, veterans and individuals with disabilities – are encouraged to apply. Posting Dates December 10, 2025 – December 23, 2025 Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply. Not ready to apply? Join our Talent Community. #J-18808-Ljbffr