Senior Account Partner

vor 1 Woche

Zürich, Zürich, Schweiz MuleSoft Vollzeit
Senior Account Partner - Solution Sales - Mulesoft

Location: Zürich, Switzerland - office flex based

Department Description

MuleSoft Professional Services focuses on delivering strategic engagements, enabling customers for the journey through digital transformation and planning as well as executing integration projects. We rely on our team's expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to ignite the full value of Salesforce and in particular the MuleSoft Solution.

Role Description

The Senior MuleSoft Professional Services Account Partner (AP) is a consultative and strategic Service sales professional. The AP sells the MuleSoft portfolio of Professional Service's offerings to new and existing customers.

Account Partners must be strategic problem solvers with strong commercial skills and the ability to craft visions and services propositions that drive customer value through clearly defined outcomes.

Your Impact

The AP is committed to earning the right to be an advisor to the customer, with the primary goal of helping customers quickly generate significant value from their MuleSoft investment.

To be successful in the role you:

  • Drive account planning including the formulation of a clearly defined roadmap or the precursor activities to define such a roadmap.

  • Generate pipeline through self-origination and collaborating across MuleSoft and Salesforce to develop trusted Professional Services propositions for clients and prospects.

  • Use industry expertise and business acumen to understand a customer's motivation, business drivers/challenges, strategic goals and objectives, and desired business outcomes.

  • Engage and present to customers, especially at C-Level, using a consultative selling approach that positions Salesforce and yourself as a long-term trusted advisor.

  • Create a compelling vision and clearly communicate our groundbreaking solutions with the goal of generating significant success and business value from an investment in the MuleSoft Platform.

  • Develop and lead a territory plan and a tailored account plan for each customer that aligns with their business goals, priorities, and timeframes.

  • Forecast accurately and timely, build a pipeline, and progress opportunities to deliver Success Cloud YOY revenue growth.

  • Develop mutually agreed and aligned close plans and drive the execution of these plans to realize closed bookings aligned (or in excess) of assigned sales goals/quotas.

  • Be a recognized role model for collaboration, understanding, and overall business results.

Basic Requirements

  • Have a professional sales background or blended consultative sales and project delivery background.

  • Have experience working with a customer through a visioning process, assessing business value outcomes, and developing plans to support the realization of that value through a structured program.

  • Present business value led pitches and effectively negotiate terms aligned with margin targets.

  • Exercise empowered judgment in methods, techniques, and evaluation criteria for obtaining results aligned with goals of the company.

  • Recognize the importance of timing to close deals and be able to balance driving the closing cycle while being responsive to the customer's needs and fundamentally building trust in the relationship.

  • Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).

  • Proficiency in English.

Preferred Requirements

  • Extensive years of consultative sales experience with a proven record of consistently meeting (or exceeding) quota.

  • Experience selling and/or delivering Professional Services in a context similar to MuleSoft or a Global System Integrator type environment.

  • Demonstrated ability to develop and maintain executive (including C-level relationships) where you are recognized as a trusted advisor.

  • Experience growing accounts with large and complex pursuits ($M+).

  • Highly collaborative and excels in a matrix organizational model.

  • Committed team player with strong interpersonal skills who share and support colleagues.

  • Ability to thrive in a fast-paced sales environment.

  • Proficiency in German and French.

Benefits & Perks:

Check out our benefits site that explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more.

About Salesforce

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way.

*LI-Y

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

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