Technical Consultant
vor 3 Wochen
From Luxe Talent, an International Recruitment and Training Consultancy specialised in Fashion, Luxury, Retail, Food & Beverage, Hospitality and FMCG, we are looking for a Store Manager to lead the team of a store, for an established and renowned luxury brand, in the heart of Geneva.
Store Manager Responsibilities:
- Lead and motivate a team of sales assistants by promoting a positive work environment
- Ensure loyalty to the brand by developing solid relationships with customers
- Coach and train the team on selling ceremony ensuring that an excellent experience is offered at all times
- Demonstrate an entrepreneurial spirit by proactively taking commercial initiatives to drive the business, as well as organising events to keep customer engagement
- Develop detailed and comprehensive knowledge of all products and brand culture, to provide exceptional customer service and build sales
- Set sales targets and ensure the achievement of such
- Manage the staff rotas and shifts
- Analyse and report KPIs results to the company
- Lead by example by being involved in all operational tasks
- Maintain excellent store standards to reflect the brand image
Store Manager Requirements:
- Proven experience in a service-driven environment, preferably within the luxury industry
- Proficiency in German, English, and French
- Strong understanding of the luxury industry and customer experience
- Strong analytical and commercial skills to drive profits
- Excellent communication (oral and written) and strong interpersonal skills. Able to build strong, authentic relationships with clients and collaborate with team members
- Proactive, dynamic and willing to lead by example
- Adaptability and flexibility
If you think you have the right profile for this role, do not hesitate to send us your CV today and start your new journey within a successful company
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