Become a Luxury Brand Evaluator in Basel

vor 2 Wochen


Basel, Schweiz CXG Vollzeit

OverviewTurn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more.About the RoleAs a luxury brand evaluator, you will discreetly assess customer experiences and provide feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.ResponsibilitiesChoose your assignments — align missions with your personal preferences and profile.Visit luxury stores or evaluate online — engage with sales associates in stores or online from home.Observe carefully — check ambiance, service quality, and overall customer experience.Provide honest feedback — share observations through questionnaires on our platform.Perks of the RoleCollaborate with iconic brands across industries.Flexible assignments tailored to your interests.Compensation for your time and input, with potential reimbursement on purchases.A user-friendly platform for managing missions and feedback.Our Luxury PartnersFashion & CoutureLouis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & GabbanaJewelry & WatchesTiffany & Co., De Beers, Piaget, IWC, Boucheron, PandoraBeauty & SkincareGuerlain, Sephora, L’Oréal, GivenchyAutomotiveBentley, Jaguar, Genesis, Maserati, VespaWhat you will be doingVisit luxury stores or evaluate online — engage with sales associates in stores or online from home.Observe carefully — check ambiance, service quality, and overall customer experience.Provide honest feedback — share observations through questionnaires.CompensationNon-Purchase Evaluations: Earn a fee based on mission complexity.Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.About CXGAt CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.RequirementsMust be 18 years or older (21 years or older in the United States).Current customer of premium and luxury brands.Not currently under contract with any retail brands, to ensure impartiality.Punctual, organized, detail-oriented, and reliable.Observant and passionate about customer experience.No prior experience is required; we value honest feedback from genuine customers. #J-18808-Ljbffr



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