Knowledge Management Coordinator

vor 2 Wochen

Bellevue, Schweiz Richemont Vollzeit

One of the most effective means of maintaining a common baseline across the Group regarding security, health, safety, crisis management and business continuity is through clear rules, processes and supporting the efficient management of the deep knowledge across the Security community. This work is intimately connected to the risk and compliance strategy and appetite of the Group as well as the complex ecosystem of processes, technologies, entities, activities, operations and regulatory environments.

The Knowledge Management Coordinator is responsible to execute and improve the knowledge management strategy, promote best practices, operational processes and compliance through structured change and content management. They will also be responsible to animate the security community by leveraging knowledge management with a strong focus on continuous improvement of the Security function.

HOW WILL YOU MAKE AN IMPACT?Policy & Knowledge Management
  • Coordinate the lifecycle of the Group Security Policy, standards and other security rules and documentation including the process for their formal adoption, interpretation, amendments, and updates.
  • Ensure that the governance, tools and processes surrounding the documentation of security policies, rules, standards, knowledge & content database is maintained and up to date.
  • Ensure that a common language for the security-related documentation is implemented in order to allow for easier alignment and standardisation.
  • Ensure alignment between Operating Processes and the relevant risk and compliance documentation.
  • Animate the security community through forums and events and by leveraging the consolidated knowledge.
Knowledge management digital solution

(today known as Security Portal (SPL))

  • Coordinate and execute the release cycle for new content in the SPL, in both English and French.
  • Ensure the correct functional features are available in the system.
  • Ensure the functional end user support.
  • Liaise with the service provider and raise any issues or bugs.
  • Liaise with Group Security Technology on the technical bugs or Richemont infrastructure issues.
  • Lead and contribute to improvement and evolution projects.
  • Onboard users and assessors as required.
Business Process Management
  • Work with other functions to embed the Security risk and compliance in the relevant processes.
  • Work with process owners and subject matter experts to create new, evaluate existing and translate business processes into accurate, standardized, consistent and concise documentation.
  • Collect business needs from all Security stakeholders, quantify and support the development of business cases.
Data coordination
  • Coordinate the data initiatives for Group PS HS and how it relates to the Secboard.
  • Ensure that the correct priorities are set for the function and communicate this to the Group Security Data Analytics team.
  • When required, coordinate and support other data-related projects.
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
  • Bachelor’s degree in a relevant area.
  • Minimum 2 years of hands-on experience.
  • Project Management experience.
  • Strong interpersonal skills.
  • Effective communications skills with peers through the business.
  • Exceptional analytical mindset, keen attention to detail and an advocate of security.
  • Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
  • Demonstrated high level of customer/business service and response and ability to be adapt to various competing demands.
  • Proven ability to handle confidential information with discretion.
  • Good team building skills and ability to cooperate with other teams.
  • Demonstrated proactive approaches to problem-solving.
  • Demonstrated ability to achieve high performance goals and meet deadlines in a fast-paced environment.
  • Fluent in both English and French.
WHAT MAKES OUR GROUP DIFFERENT?

Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential.

  • We value freedom, collegiality, loyalty, and solidarity.
  • We foster empathy, curiosity, courage, humility, and integrity.
  • We care for the world we live in.
YOUR JOURNEY WITH US

If your application is selected, our Talent Acquisition Partner will reach out to you shortly for an introductory call. As part of the interview process, you will meet with the direct manager, potential additional stakeholders, and our HR Business Partner.

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