Customer Services Agent windsor.
vor 1 Tag
HOLY FASHION GROUP
Location:Job Category:Customer Service
Job Reference:20484054e26f
Job Views:10
Posted:21.01.2025
Expiry Date:07.03.2025
Job Description:In this exciting and varied internal sales function, you will be responsible for the full-range support of windsor. customers in a sales area and ensure perfect service at all times. You are the central contact person for our customers, actively sell our goods on the phone and always ensure their timely delivery. Furthermore, you accompany the entire administrative sales process from order entry to the monitoring of incoming payments or open items, handle all customer inquiries and are an active participant in important customer meetings with the sales field service. In addition, you will prepare customer as well as sales analyses and monitor the corresponding delivery dates. Close cooperation with the sales managers and the merchandising team rounds off your exciting field of activity.
Required experience and skills:- a successfully completed commercial apprenticeship or a degree in textile or apparel management
- ideally, initial work experience in internal sales and/or sales
- good user and IT skills (MS-Office, SAP R/3)
- english spoken and written, and ideally another foreign language
- strong communication and organizational skills
- intrinsic motivation to actively make a difference in our business activities
- quick perception and structured way of working
- a positive mindset and enthusiasm for fashion and lifestyle
- Events: We use events to celebrate successes together with employees from all departments.
- Parking: All employees have the possibility to use a free parking lot directly at the headquarters.
- Employee discounts: In our stores and outlets, all employees receive discounts on the high-quality products of our brands.
- Good connection to public transport: Due to the central location there is a very good connection to public transport.
- Comprehensive onboarding: Through various onboarding measures, such as our HFG College, an induction plan and mentoring program, we ensure the optimal integration of our new employees.
- Working from home: On up to two days per week, our employees have the opportunity to work from home.
- Trainings: Job-specific as well as general training and courses can be used by employees for optimal further development.
- Thirteenth salary: In addition to the monthly salary, you will receive a thirteenth salary.
- Family and Profession: In 2017, the HOLY FASHION GROUP was the first Swiss fashion company to be awarded the rating "Family&Profession".
- JobRad: Opportunity to obtain a bicycle through JobRad at cost-effective and tax-advantaged conditions.
Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.
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