CRM Specialist
vor 4 Wochen
At Nespresso, we believe that we can elevate the world of coffee to drive a positive impact and be a force for good. We place our people at the heart of our success – all 14,000 of them. To achieve this, we live by four behaviors. We Inspire, we Care, we Act, and we iNnovate. Want to be part of this exciting journey? Join the Nespresso team - Reimagine what coffee can be. Reimagine what you can become.
Position Snapshot
Location: La Tour-de-Peilz, Switzerland
Company: Nespresso Swiss Market
Act. Rate: 100%
Type of contract: Permanent contract
What we offer at Nespresso
Exciting opportunities to develop your career your way
Flexible working arrangements - facilitating creativity and collaboration
A culture of diversity, inclusion and belonging where individuality is celebrated, and you can be the real you
Quality and sustainability at the core of who we are and a critical vision of driving positive change
The opportunity to be part of a B Corp certified company and one of the world’s most trusted brands
Don’t hesitate to connect with us during the recruitment process to learn more.
Position Summary
In an ever-evolving market landscape, our ability to influence the company's strategy hinges on our commitment to understanding our customers deeply. By harnessing the power of data and analytics, we can unlock transformative insights that not only inform our strategic direction but also elevate our brand's connection with consumers.
As a CRM Specialist, you will be part of this journey by analyzing B2B and B2C customer's behavior providing insights and actions to increase the customer satisfaction and the company's health and coordinate CRM B2C communication lifecycle.
A Day in the Life of a CRM Specialist
- Analyze the customer impact of Nespresso's initiatives, providing insights on behaviors and proactively proposing corrective actions to maximize the ROI.
- Coordinate CRM communication lifecycle with product team and Targeting specialist to ensure the best experience for our customers.
- Conduct Ad hoc analysis on the impact that products and services have on customers' behavior providing powerful insights.
What will make you successful
- Degree in Mathematics, Statistics, or Economics.
- Experience in Direct Marketing or CRM.
- Experience in customer base analysis and KPIs reporting (Datamining experience).
- Good knowledge of KNIME, Power BI & Snowflake.
- Excellent analytical thinking & communication skills.
- Fluent in English; French is a plus.
-
CRM Specialist
Vor 4 Tagen
La Tour-de-Peilz, Waadt, Schweiz Nestlé Nespresso SA VollzeitAt Nespresso, we believe that we can elevate the world of coffee to drive a positive impact and be a force for good. We place our people at the heart of our success – all 14,000 of them. To achieve this, we live by four behaviors. We Inspire, we Care, we Act, and we iNnovate. Want to be part of this exciting journey? Join the Nespresso team - Reimagine...
-
CRM & Data Specialist
vor 3 Wochen
La Tour-de-Peilz, Schweiz Nestlé VollzeitPosition SnapshotLocation: La Tour-de-Peilz, SwitzerlandCompany: Nestlé SuisseAct. Rate: 80-100%Type of contract: Permanent contractWhat We Offer At NestléExciting opportunities to develop your career your way; across different brands, businesses, functions, and regions.Flexible working arrangements - facilitating creativity and collaboration.A culture of...
-
CRM & Data Specialist
vor 3 Wochen
La Tour-de-Peilz, Schweiz Nestlé SA VollzeitLocation: La Tour-de-Peilz, SwitzerlandCompany: Nestlé SuisseAct. Rate: 80-100%Type of contract: Permanent contractWhat we offer at NestléExciting opportunities to develop your career your way; across different brands, businesses, functions, and regions.Flexible working arrangements - facilitating creativity and collaboration.A culture of respect, with...
-
CRM Specialist, La Tour-de-Peilz
vor 3 Wochen
La Tour-de-Peilz, Schweiz TN Switzerland VollzeitSocial network you want to login/join with:At Nespresso, we believe that we can elevate the world of coffee to drive a positive impact and be a force for good. We place our people at the heart of our success - all 14,000 of them. To achieve this, we live by four behaviors. We Inspire, we Care, we Act, and we iNnovate. Want to be part of this exciting...
-
CRM & Data Specialist, La Tour-de-Peilz
vor 3 Wochen
La Tour-de-Peilz, Schweiz TN Switzerland VollzeitSocial network you want to login/join with:Location: La Tour-de-Peilz, SwitzerlandCompany: Nestlé SuisseAct. Rate: 80-100%Type of contract: Permanent contractWhat we offer at NestléExciting opportunities to develop your career your way; across different brands, businesses, functions, and regions.Flexible working arrangements - facilitating creativity and...
-
Business Intelligence Specialist
Vor 4 Tagen
La Tour-de-Peilz, Waadt, Schweiz Nestlé Nespresso SA VollzeitDrive Business Success with Data Analysis at Nestlé Nespresso SACompany OverviewNestlé Nespresso SA is a global leader in the premium coffee market, committed to delivering high-quality products and services that meet customer needs. We strive to create a positive impact on our stakeholders through sustainable practices and innovative solutions.Job...
-
Customer Insights Analyst
Vor 4 Tagen
La Tour-de-Peilz, Waadt, Schweiz Nestlé Nespresso SA VollzeitElevate Your Career with Nestlé Nespresso SACompany OverviewNestlé Nespresso SA is a leader in the global premium coffee market, dedicated to delivering high-quality products and exceptional customer experiences. We strive to create a positive impact on our customers, employees, and the environment.Job DescriptionWe are seeking a skilled CRM Specialist to...
-
Data-Driven Business Strategist
Vor 4 Tagen
La Tour-de-Peilz, Waadt, Schweiz Nestlé Nespresso SA VollzeitPioneer Customer Insights at Nestlé Nespresso SACompany OverviewNestlé Nespresso SA is a pioneer in the premium coffee industry, driven by a passion for delivering exceptional customer experiences. We aim to make a positive impact on our stakeholders through sustainable practices and innovative solutions.Job DescriptionWe seek a skilled CRM Specialist to...
-
Digital Marketing Expert
Vor 4 Tagen
La Tour-de-Peilz, Waadt, Schweiz Nestlé Nespresso SA VollzeitUnlock Customer Potential with Nestlé Nespresso SACompany OverviewNestlé Nespresso SA is a leader in the premium coffee market, driven by a passion for delivering exceptional customer experiences. We strive to create a positive impact on our customers, employees, and the environment through sustainable practices and innovative solutions.Job DescriptionWe...
