Hotel Operations Director, New Builds, Geneva

vor 1 Tag

Genf, Schweiz TN Switzerland Vollzeit
Hotel Operations Director, New Builds, GenevaClient:

MSC CRUISES

Location:

Geneva

Job Category:

Customer Service

Job Reference:

68d2c516dbe3

Job Views:

3

Posted:

21.01.2025

Expiry Date:

07.03.2025

Job Description:

JOB PURPOSE

The Hotel Operations Director, New Builds, is the key leader and decision maker on behalf of Operations (Hotel, Entertainment, F&B) during the development, conception, building, and introduction phases of all new shipbuilding projects. This role will lead all aspects of new builds for MSC Cruises guest operations.

KEY ACCOUNTABILITIES

  1. Ensure that new ships deliver guest satisfaction, onboard revenue, and expense targets;
  2. Guide operational decisions regarding the general design of the vessels and projects, ensuring all logistical and financial requirements are met;
  3. Drive the development of all new shipboard venues and programming, including but not limited to planning, financial review, establishing crew par levels, development of the positioning strategy, and meeting all budget requirements;
  4. Assist with the talent selection and development of all operational groups during all stages of the project;
  5. Act as a key gateway in the specific design (front and back of the house) of all venues, including F&B, guest services, entertainment, retail areas, gaming areas, medical facilities, all crew areas, staterooms, crew & officers cabins, public areas, etc.;
  6. Identify the need for additional resources & crew during the startup and inaugural period while partnering with event planning for all pre-inaugural functions, including pre-delivery events in the yard;
  7. Often represents VPs and department heads during the decision-making processes, taking the lead with Supply Chain, Newbuild, and the different operational sponsors for the timely definition of owners' supplies, which has implications for the life cycle of our fleet;
  8. Lead all projects in conjunction with Newbuild, IT and Operational groups to ensure feasibility, safety and practicality, and compile, plan and analyze the financial impact of startup projects;
  9. Define the allocation of spaces, lockers, and offices, as well as ensure the accuracy of the berthing arrangements. Serves as on-site lead for Operations during final building stages;
  10. Liaise with Yard, Newbuild office, functional support groups and shipboard management;
  11. Coordinate & participate in inspections during the final phase of construction to ensure work is completed professionally and accurately while adhering to the project schedule. Lead the owner's supply delivery process throughout the project. Ensure sufficient resources are assigned for the completion of all critical areas of the startup and revitalization process;
  12. Partner with Operations and Marketing to monitor current & future industry trends within the cruising and hospitality industries to formulate recommendations for innovative new concepts and venues;
  13. Lead the berthing of shoreside support teams, vendors, contractors and yard employees and support Human Resources and shipboard management team in the planning and implementation of all training programs required for the crew during the startup period;
  14. Develop and lead a long-term strategic plan with Hotel Operations, Entertainment, F&B, and Newbuilding, which captures and addresses all phases of the concept, shipbuilding, and operational readiness until the project's launch. Provide regular updates and liaise weekly with the VP of Operations and other critical colleagues;
  15. Act as a key role in the planning and execution of all processes that are associated with Operations during the pre-post and startup phases;
  16. Participate in the development, planning, and execution of all revitalizations. This includes but is not limited to design, planning, financial review, establishing crew par levels, and other critical areas to ensure the success of all revitalization aspects;
  17. Establish and maintain effective communication with all parties involved in the revitalization, operational support and re-entering of service;
  18. Serve as an on-site representative for Hotel Operations. Liaises with yard, New Build team, functional support groups and shipboard management;
  19. Participate in inspections during the final phase of revitalization to ensure work is completed professionally and accurately whilst adhering to the project schedule.

MINIMUM REQUIREMENTS

  1. Fluent in English. Any additional language is an advantage.
  2. Bachelor in Business, Business Administration, Management or a related field.
  3. 10+ years of shipboard experience in a Senior Leadership position, preferably as Hotel Director.
  4. 5+ years in a shoreside cruise line Head office in a leading position involved with the Newbuild departments and product design.
  5. Team player and collaborate with the other team members and stakeholders.
  6. Proficient with shipboard IT systems and have a clear understanding of their interaction.
  7. A proven Project Manager with a successful track record in an international environment.
  8. Important awareness about hotel and cruise industry trends and developments.
  9. Able to travel up to 75% of the time between offices, ships and shipyards.

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit.

Bank or payment details should not be provided when applying for a job. Eurojobs.com is not responsible for any external website content. All applications should be made via the 'Apply now' button.

#J-18808-Ljbffr

  • Hotel Operations Director, New Builds

    Vor 6 Tagen

    Genf, Schweiz MSC CRUISES Vollzeit

    JOB PURPOSEThe Hotel Operations Director, New Builds, is the key leader and decision maker on behalf of Operations (Hotel, Entertainment, F&B) during the development, conception, building, and introduction phases of all new shipbuilding projects. This role will lead all aspects of new builds for MSC Cruises guest operations.KEY ACCOUNTABILITIESEnsure that...

  • Catering New Build Director

    Vor 6 Tagen

    Genf, GE, Schweiz MSC Cruises Vollzeit

    The Catering New Build Director is responsible in leading and coordinating project related matters of all newly developed and revitalization concepts for the Food & Beverage division. This includes developing business cases presentations, managing budget activities, risk assessments, harmonization of equipment specifications, managing owners supply...

  • Hotel Director, Geneva

    Vor 2 Tagen

    Genf, Schweiz TN Switzerland Vollzeit

    Working closely with Executives and Corporate Departments, the Hotel Director is responsible for delivering the best possible holiday experience to our guests by effectively managing the overall hotel operation onboard our ships. Acting as an ambassador for the MSC Brand Values, the Hotel Director continuously drives a guest-centric engagement with all...

  • Hotel Operations Director

    vor 1 Tag

    Genf, Schweiz TN Switzerland Vollzeit

    As the Brand Performance Director at MSC Cruises, you will play a pivotal role in shaping the overall guest experience across our fleet. You will be responsible for overseeing the conception, development, and execution of on-board products, and you will ensure that our cruises not only meet but exceed guest expectations. This role requires a seasoned...

  • Director, Interior Design

    Vor 2 Tagen

    Genf, Schweiz TN Switzerland Vollzeit

    Social network you want to login/join with:Director, Interior Design - Europe, GenevaClient: Four Seasons Hotels and ResortsLocation: GenevaJob Category: OtherJob Reference: 5f9177467760Job Views: 9Posted: 21.01.2025Expiry Date: 07.03.2025Job Description:About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to...

  • General Manager

    Vor 2 Tagen

    Genf, GE, Schweiz AccorHotel Vollzeit

    **Company Description** About Hotel Rotary Geneva, MGallery Collection** Located in the heart of Geneva, the Hotel Rotary Geneva is a beacon of timeless elegance and luxury. As the very first MGallery hotel opened by Accor in 2008, it embodies the brand’s commitment to curated, unique experiences. Each corner of the hotel tells a story, weaving together...

  • Hotel Operations Intern

    Vor 2 Tagen

    Genf, Schweiz TN Switzerland Vollzeit

    The Hotel Operations Intern supports the Project Management team and subsequently the entire Product Development team with the coordination of all Hotel Operations projects. The Project Management team's function is to prioritize, communicate, complete, and measure Hotel Operations projects fleetwide. Projects will involve increasing consistency in Hotel...

  • Director of Sales and Marketing, Geneva

    Vor 2 Tagen

    Genf, Schweiz TN Switzerland Vollzeit

    The Director of Sales & Marketing role is the commercial leadership position and a senior leader within the Executive Committee of the hotel. This role is responsible for direct oversight of driving topline revenue performance for the business and for developing and being able to clearly articulate the strategic business plans and revenue generating programs...

  • Director of Sales and Marketing

    Vor 5 Tagen

    Genf, Schweiz The Woodward Hotel Vollzeit

    Company DescriptionGeneva's first all-suite hotel, set on the crystal blue shores of Lake Geneva, The Woodward, is a sanctuary that seamlessly integrates home comforts with luxurious sophistication at the city's most exclusive address. From the grandeur and beauty of its belle epoque facade to an opulent interior completely re-imagined by architect...

  • General Counsel and Executive Director for Operations

    vor 1 Woche

    Genf, Schweiz International Federation of Pharmaceutical Manufacturers and Associations (IFPMA) Vollzeit

    Join our team of expertsIFPMA is committed to diversity and inclusion within its workforce and encourages applications from all qualified candidates regardless of race, gender, ethnicity, sexual orientation, religion, or disability.As a Geneva-based organization, IFPMA prioritizes internship applications from local educational institutions.General Counsel...

  • New Business Director Away From Home Europe

    Vor 7 Tagen

    Genf, Schweiz PepsiCo Vollzeit

    OverviewThe PepsiCo Europe Away From Home team is looking for a strategic, creative, and results-oriented New Business Director. The Director is responsible for developing relevant acquisition strategies in support of securing new business targets over multi-year timelines by leveraging PepsiCo’s capabilities and assets for organized Away From Home...

  • Operations Manager

    Vor 2 Tagen

    Genf, Schweiz Loro Piana Vollzeit

    The Operations Manager, based in the Loro Piana Store in Geneva, supports the Store Manager in all activities related to Store Operations, such as stock management, logistics, cashiers, training coordination, store staff planning, and store maintenance.Store OperationsMaintain constant communication with the EMEA Retail Operation Team, Store Management,...

  • Operations Manager | Geneva

    Vor 6 Tagen

    Genf, Schweiz Loro Piana Vollzeit

    PositionThe Operations Manager, based in the Loro Piana Store in Geneva, supports the Store Manager in all activities related to Store Operations, such as stock management, logistics, cashiers, training coordination, store staff planning, and store maintenance.Job ResponsibilitiesStore OperationsMaintain constant communication with the EMEA Retail Operation...

  • Finance Director

    Vor 6 Tagen

    Genf, Schweiz Page Executive Vollzeit

    About Our ClientOur client is one of the most prestigious luxury hotels in Geneva, renowned for its rich heritage and unrivaled location on the shores of Lake Geneva. With decades of excellence in hospitality, this iconic hotel offers an exquisite blend of traditional elegance and modern sophistication, clients access breathtaking views of the Lake and the...

  • Program Director

    Vor 2 Tagen

    Genf, Schweiz TN Switzerland Vollzeit

    Social network you want to login/join with:Program Director - MSC Foundation, GenevaClient:MSC CRUISESLocation:Job Category:OtherJob Reference:4679a77163ecJob Views:10Posted:21.01.2025Expiry Date:07.03.2025Job Description:JOB PURPOSEThe Program Director is responsible for planning and implementing the MSCF Bahamas program, specifically the Super Coral...

  • B2b Builder

    Vor 3 Tagen

    Genf, GE, Schweiz Philip Morris International Vollzeit

    Be a part of a revolutionary change! At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose - to deliver a smoke-free future. With huge change comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom dream up and deliver, better, brighter solutions and...

  • Assistant Director of Finance, Geneva

    Vor 2 Tagen

    Genf, Schweiz TN Switzerland Vollzeit

    Social network you want to login/join with:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment...

  • Boutique Director

    Vor 7 Tagen

    Genf, Schweiz Van Cleef & Arpels SA Vollzeit

    Apply now » Reference Code: 106543Boutique DirectorGeneva, GE, CHPermanentWho are we?A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment.Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef &...

  • Programme Support and Operations Manager, Santiago network, Geneva

    Vor 2 Tagen

    Genf, Schweiz TN Switzerland Vollzeit

    Social network you want to login/join with:Programme Support and Operations Manager, Santiago network, GenevaClient: UNOPSLocation: GenevaJob Category: Customer ServiceJob Reference: 302602e3ffe6Job Views: 10Posted: 21.01.2025Expiry Date: 07.03.2025Job Description:Organizational Context/Background InformationThe United Nations Office for Project Services...

  • (Senior) Sales Manager

    vor 1 Tag

    Genf, Schweiz TN Switzerland Vollzeit

    Morgan Philips has been retained by a luxury hotel on the shores of Lake Geneva for a (Senior) Sales Manager.Reporting to the Director of Sales, working alongside a team of 5 sales executives/managers, the (senior) sales manager will be in charge of developing and prospecting potential clients in the local market, especially the Corporate segment (corporate,...