Account Executive

vor 21 Stunden

Zürich, Schweiz Genesys Vollzeit

* up to 10 years of enterprise SaaS sales experience, ideally in CX, AI, CRM, BPM, cloud, or digital transformation.* Proven success expanding enterprise accounts and managing complex sales cycles.* Demonstrated ability to drive strategic upsell and cross-sell motions with executive stakeholders.* Strong prospecting skills with a track record of uncovering and developing new opportunities within accounts.* Ability to craft and communicate a holistic CX vision aligned to customer strategy and transformation goals.* Experience guiding customers through CX and AI maturity journeys.* Proven ability to win executive sponsor buy-in for multi-year roadmaps and value realization plans.* Strong account planning, opportunity qualification, and territory strategy abilities.* Skilled at synthesizing customer insights and aligning solutions to business outcomes.* Executive presence with strong storytelling and consultative communication skills.* Ability to influence diverse audiences and lead cross-functional teams toward shared account goals.* Authenticity, paired with tenacity and empathy, possessing a growth mind-set with a can-do attitude, adaptive to change thriving in a fast-paste environment**Shape the Future of Customer Experience:** Join the global market leader defining what’s next in AI-powered experience orchestration, working with cutting-edge cloud and generative AI technologies that transform how organizations engage with their customers.**Thrive in a People-First, Empowering Culture:** Experience a supportive, collaborative environment built on empathy, authenticity, and continuous learning—where your ideas matter and your career development is prioritized.### Join our Talent Community.Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
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