Head of Operations
vor 1 Woche
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Head of Operations (m/w/d), Winterthur DistrictClient:Aeon
Location:Winterthur
Job Category:Other
Job Reference:051ae3c0e82a
Job Views:6
Posted:03.03.2025
Expiry Date:17.04.2025
Job Description:At Aeon, we revolutionise preventive healthcare by empowering individuals to take ownership of their health. Combining whole-body MRI scans, blood tests, and AI-driven health insights, we enable our customers to lead longer, healthier lives.
As our Head of Operations, you’ll play a pivotal role in building and scaling a world-class operations function. Starting as a hands-on contributor, you will design and implement processes, deliver an exceptional customer experience, and drive the seamless integration of partner clinics. You’ll also play a key role in rolling out new clinics and markets as we scale internationally.
Tasks- Take ownership of Aeon’s operations function, ensuring smooth and efficient processes across all touchpoints.
- Start hands-on as the first member of the operations team, managing key projects and day-to-day operational challenges.
- Design and implement scalable processes to improve efficiency, customer satisfaction, and team productivity.
- Build and lead the operations team, hiring top talent to support our ambitious growth plans.
- Deliver a world-class customer experience across all touchpoints, digital as well as in-clinic.
- Oversee the integration of partner clinics and ensure operational excellence across all collaborations.
- Drive the rollout of new clinics and entry into new markets, setting Aeon up for long-term scalability and success.
- Collaborate closely with leadership to align operational strategies with company goals.
- Ambition and drive: You thrive in high-pressure environments and are motivated to build something extraordinary.
- 2-3 years of experience in a top-tier consulting firm (e.g., McKinsey, BCG, Bain) or in a high-growth startup.
- A Customer-First Mindset with a strong focus on delivering outstanding experiences and building customer trust.
- Fluency in German and English (both are required) and French is a plus.
- A strong ability to move seamlessly between strategic thinking and hands-on execution.
- Proven experience designing and implementing operational processes and scaling teams.
- Exceptional problem-solving skills and a mindset of continuous improvement.
- A passion for health technology and improving lives through innovation.
- Based in Zurich/Winterthur or willing to relocate.
If you’re excited about transforming preventive healthcare, thrive in fast-paced environments, and want to take on the challenge of building a world-class operations team, we’d love to hear from you.
We value diversity and welcome applications from candidates of all backgrounds.
Apply now to become a core part of Aeon’s mission to redefine global health
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