Engineer III, Field Service Swiss, Germany, France

vor 1 Tag

Reinach, Schweiz TN Switzerland Vollzeit
Engineer III, Field Service Swiss, Germany, France & EMEA, Reinach

Client: Thermo Fisher Scientific

Location: Field Swiss, France, Germany Remote / Field EMEA Remote

Job Reference: 9c1a2d62e288

Job Views: 11

Posted: 21.01.2025

Expiry Date: 07.03.2025

Job Description:

As part of Thermo Fisher Scientific, you will be encouraged to perform at your best in a successful, growing global organization. The main focus of the role is repair, maintenance, and installation of Cytomat Products, Laboratory Automation (LAI) products, and selected 3rd party equipment at customer sites in Denmark and across Europe.

A day in the Life:

  • Schedule and perform on-site maintenance, repair, and installation on all Cytomat Products and other LAI system components and instrumentation.
  • Perform on-site training relative to system service, maintenance, and basic operation.
  • Keep track and maintain your local spare parts inventory.
  • Ensure that all documentation related to in-house and on-site support activity is completed accurately and submitted on a timely basis.
  • Diagnose problems over the phone and/or using remote software, and follow up to ensure problems were resolved to the customer’s satisfaction.
  • Actively supervise the status of contract, warranty, and time and material installed customers.

Keys to Success:

Education:

Technology diploma in Mechatronics, Electro-mechanical engineering, Electrical or Mechanical engineering, or equivalent.

Experience:

  • Minimum 5 years practical experience in field service or solving software and lab equipment.
  • Validated experience with automation, robots, and/or device instrumentation.

Knowledge, Skills, Abilities:

  • System-level diagnostic skills using inquiries, observations, system schematics & documentation, software tools, and communications/electrical diagnostic aids.
  • Multi-disciplinary technical skills in software, electrical, and mechanical systems.
  • Comfort with general use of computers, adept with serial communications cabling, network diagnostics, and have at least a rudimentary knowledge of programming languages.
  • Understanding of wiring and pneumatics (schematics, PLCs, power panels).
  • Proficiency in mechanical systems (CAD drawings, fasteners).
  • Working proficiency of Momentum software features and operations is a plus.
  • Excellent interpersonal communication skills; must have professional working proficiency in English, additional languages are helpful.

You will receive a competitive salary, company car, company pension scheme, and outstanding development and career prospects in a globally growing company.

Please note: If you are NOT a passport holder of the country for the vacancy, you might need a work permit.

Bank or payment details should not be provided when applying for a job. All applications should be made via the 'Apply now' button.

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