Infrastructure & Observability Engineer

FORFIRM is providing solutions to real business challenges for our clients through innovation and deep industry understanding. We pride ourselves on being a knowledge-based company, with no barriers or pre-built solutions, we listen to our clients and solve their unique problems.

At FORFIRM, we are creating a culture where each person can define their own role parameters and speak their mind without any hesitation. We are a true meritocracy, where individual results define each person’s career path.

We are looking for an experienced and motivated Infrastructure & Observability Engineer to join our lively international team and work on projects for Europe's leading brands.

Responsibilities

Infrastructure Management

• Manage, maintain and evolve enterprise Linux infrastructures based on Red Hat Enterprise Linux and Debian platforms.
• Support the administration and optimization of containerized environments based on Docker and Kubernetes.
• Ensure system reliability, availability and performance through proactive infrastructure management and continuous improvement initiatives.
• Contribute to patch management, system hardening and infrastructure lifecycle activities.

Observability & Monitoring

• Design, implement and manage enterprise monitoring and observability solutions.
• Develop dashboards, alerts and reports to provide actionable insights into system performance, availability and operational health.
• Manage and optimize monitoring platforms including Splunk, Icinga, Grafana, Prometheus, Dynatrace and related technologies.
• Implement automated monitoring solutions for infrastructure, applications and business-critical services.
• Support the evolution of observability frameworks through the adoption of industry best practices.

Automation & DevOps Integration

• Employ DevOps and Infrastructure as Code best practices to automate deployment, configuration, monitoring and operational processes.
• Design and maintain automation workflows using Ansible, Terraform and Python.
• Integrate monitoring and observability solutions within CI/CD pipelines and operational processes.
• Promote operational excellence through automation and continuous improvement initiatives.

Scripting & Integration

• Develop and maintain scripts to automate operational tasks and system integrations.
• Integrate monitoring, CMDB and ITSM platforms through APIs and automated workflows.
• Support data consistency and process standardization across multiple infrastructure platforms.

Configuration & Asset Management

• Support the administration and maintenance of configuration management databases (CMDB), preferably Device42.
• Ensure accurate asset inventory, dependency mapping and infrastructure documentation.
• Contribute to configuration governance and operational best practices.

Security & Compliance

• Support the implementation and management of solutions for the centralized administration of secrets, credentials, keys and digital certificates.
• Collaborate with security teams to ensure infrastructure monitoring complies with internal standards and regulatory requirements.
• Support auditing, reporting and compliance-related initiatives.

Collaboration & Documentation

• Act as a subject matter expert for infrastructure monitoring and observability technologies.
• Produce and maintain technical documentation, procedures and operational guidelines.
• Collaborate with infrastructure, development, security and operations teams to ensure service excellence and operational resilience.

What We Are Looking For

Experience

• Proven experience in infrastructure administration, monitoring and observability in enterprise environments.
• Solid background in DevOps methodologies, automation and operational excellence practices.
• Hands-on experience with infrastructure monitoring, logging and alerting platforms.
• Experience working in complex and highly available environments.

Technical Skills

• Strong knowledge of Linux system administration, particularly Red Hat Enterprise Linux and Debian.
• Experience managing Docker and Kubernetes platforms.
• Strong expertise with Splunk for log management, monitoring and dashboard development.
• Experience with Icinga, Zabbix, Dynatrace, Prometheus, Grafana and similar observability tools.
• Familiarity with monitoring concepts including metrics, logs, traces, alerting and performance analysis.
• Experience with Ansible and Terraform for infrastructure automation and patch management.
• Knowledge of CMDB platforms, preferably Device42.
• Expe