Associate Director Quality Management

Vor 2 Tagen

Basel, Basel-Stadt, Schweiz IQVIA Vollzeit CHF 180’000 - CHF 240’000 Vertrag

General Description:

The Regional Clinical Compliance Lead is responsible for leading, developing, and managing a team of Clinical
Compliance professionals supporting country- and site-level oversight. This role combines people leadership with
operational and strategic accountability to ensure consistent, high-quality execution of risk-based compliance
activities.
This role plays a critical role in building team capability, driving performance, and ensuring alignment with global
compliance strategies while fostering a culture of quality, accountability, and continuous improvement.

Essential Functions

  • Serve as the primary point of contact for the RCC country compliance managers team regarding:
    - GCP requirements
    - Company and study-specific procedures
    - General compliance-related queries
  • Provide expert guidance and interpretation of regulations and internal standards to ensure consistent and compliant practices.
  • Oversee preparation, execution, and follow-up activities for inspections
  • Provide leadership support during high-impact audits and inspections.
  • Ensure consistent application of lessons learned across the team.

Operational Oversight & Execution Excellence

  • Ensure consistent and high-quality execution of risk-based compliance activities across countries and studies.
  • Monitor key performance indicators (KPIs), quality metrics, and compliance trends across the team.
  • Identify systemic risks, recurring issues, and areas for improvement.
  • Ensure timely escalation to Head RCC EMEA and effective resolution of critical compliance issues.
  • Drive accountability for CAPA quality and effectiveness.
  • Provide oversight and quality review of:
    • Remote Compliance Activities
    • Risk identification and mitigation strategies
    • Site-level compliance assessments
    • Drive standardization and harmonization of processes across the team.

Resource & Capacity Management

  • Manage and oversee the budget, resource allocation and workload balancing across the team based on
    study portfolio and risk profile.
  • Ensure appropriate resourcing for high-risk studies, sites, and compliance activities.
  • Partner with senior leadership on workforce planning and capability needs.

Strategic Alignment & Cross-Functional Partnership

  • Translate global compliance strategies into clear team-level objectives and actions.
  • Ensure alignment between local execution and global expectations by partnering with:
    • RCC Inspection and Audit Lead
    • RCC Process Excellence and Risk Surveillance
    • Global Clinical Compliance
    • Clinical Operations leadership
    • Quality Assurance teams
  • Represent the function in governance forums and cross-functional discussions.

Core Competencies, Knowledge and Skill Requirements:

  • Understanding of clinical trial processes with a thorough knowledge of ICH-GCP and associated
    regulatory guidelines
  • Analytical and problem-solving skills
  • High attention to detail and quality orientation
  • Excellent communication and stakeholder management skills

Communication & Interpersonal Skills:

  • Excellent English written and verbal communication and interpersonal skills
  • Excellent organizational skills and ability to prioritize and multi-task
  • Ability to work independently in multi-cultural setting and effectively handle multiple priorities in a fast-paced environment

Supervisory Responsibilities:

  • Lead, coach, and develop a team of Regional Clinical Compliance professionals across multiple countries.
  • Set clear performance expectations and conduct regular performance reviews (goal setting, mid-year, year-end).
  • Build organizational capability by identifying skill gaps and implementing targeted development plans.
  • Foster a culture of quality, accountability, continuous improvement and psychological safety.
  • Drive talent management, including succession planning and retention of key talent.
  • Promote an inclusive, collaborative, and high-performing team environment aligned with company values.
  • Encourage feedback, innovation, and continuous learning.
  • Model ethical behavior and reinforce a compliance mindset across the team

Qualifications

  • Bachelor’s degree (BS/BA or equivalent) or higher in a scientific, medical or healthcare discipline* with minimum of 8 years of progressive experience in clinical operations roles plus minimum 6 years’ experience in a GCP compliance or equivalent role (i.e. quality) including people management experience (minimum 4 years).
  • Experience in oncology global t