IT Support specialist
Vor 2 Tagen
Zürich, Schweiz
BCIC Swiss
Vollzeit
CHF 65’000 - CHF 90’000/Jahr
Kostenlos per E-Mail oder Google
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Skills Troubleshooting , Problem Solving , Help desk & ticketing systems , Windows & macOS support , Basic Networking
Description
BCIC Swiss GmbH | Best Connect International Company is looking for a (Dispatch |On-site) "IT Support Specialist" in Zurich.
Responsibilities
- Provide first- or second-level contact and problem resolution for customer issues.
- Work with third-party vendors to remediate complex AV issues as needed.
- Provide timely communication on issue status and resolution.
- Maintain ticket updates for all reported incidents.
- Install, upgrade, support, and troubleshoot Windows OS , Microsoft Office & Cisco Jabber authorized .
- Should have basic knowledge of the Mac operating system to support Apple PC users.
- Install, upgrade, support, and troubleshoot printers and computer hardware.
- Performs remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment.
- Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software.
Requirements
- 1. Must hold a valid work permit in Switzerland
- 2. Several years of experience in the IT field
- 3. Fluency in German & English language (Min B2 Level)