Head of Growth — SaaS

Vor 8 Stunden

AlbulaAlvra, Grisons, Schweiz Translation Services USA Vollzeit


About the Role
We are looking for a Product Growth Manager to determine what our engineering team should build and why.
You will sit between customers, analytics, growth, design, and engineering. Your responsibility is not simply to manage a backlog. You will identify customer problems and business opportunities and turn them into product improvements that increase activation, conversion, retention, and revenue.
What You’ll OwnMaintain and prioritize the product roadmap.
Analyze customer behavior and product usage.
Interview customers and investigate recurring problems.
Translate business requirements into clear specifications for developers.
Improve onboarding and first-time user experience.
Identify friction throughout signup, purchase, and product usage.
Develop product experiments and A/B tests.
Participate in pricing and packaging initiatives.
Analyze feature adoption and determine which functionality creates value.
Coordinate launches with engineering, growth, and customer support.
Maintain product KPIs and report results.
Identify features that should be improved, simplified, automated, or removed.
What Success Looks LikeHigher user activationHigher free-to-paid conversionImproved retentionIncreased product usageFaster time-to-valueBetter engineering prioritizationFewer unnecessary featuresRevenue generated by product improvementsWho We’re Looking ForExperience managing SaaS products.
Strong analytical ability.
Comfortable working closely with engineers.
Understanding of UX and conversion optimization.
Ability to write clear product requirements.
Commercial mindset: understands that product decisions ultimately need to create customer and business value.
Strong communication skills.
Comfortable operating in a small company with limited bureaucracy.
Experience with PLG SaaS businesses is particularly valuable.