Senior Business Analyst – Commercial P&C

pbThis position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Business Analyst – Commercial PC / MGA based in Switzerland. /b /ppJoin a collaborative, remote-first team focused on implementing and optimizing commercial insurance technology solutions. In this role, you will leverage your expertise in Commercial Property Casualty (PC) insurance and Managing General Agent (MGA) operations to support the implementation of the Sure Commercial platform. You will work closely with underwriters, business stakeholders, product owners, architects, developers, and QA teams to translate complex business needs into practical system configurations and functional specifications. From broker submissions and underwriting workflows to rating, policy issuance, and renewals, your work will help streamline the end-to-end insurance lifecycle. You will also drive requirements analysis, system integration planning, and testing activities to ensure solutions meet business and operational expectations. This opportunity is ideal for an experienced business analyst who combines deep insurance domain knowledge with strong stakeholder management and a passion for delivering effective technology-driven solutions. /ppbAccountabilities: /b /pullibBusiness Requirements Analysis: /b Engage with MGA stakeholders, underwriters, and business teams to gather, analyze, validate, and document business requirements for commercial insurance platform implementation. /lilibPlatform Configuration Functional Design: /b Translate business needs into Sure Commercial configurations, user stories, functional specifications, workflows, business rules, and acceptance criteria. /lilibFit-Gap Analysis: /b Assess existing business processes against platform capabilities, identify gaps, and recommend appropriate configuration, customization, or integration solutions. /lilibCommercial Insurance Lifecycle Support: /b Define and support requirements across commercial insurance products, underwriting, risk assessment, appetite and eligibility rules, rating, quoting, binding, policy issuance, endorsements, renewals, and cancellations. /lilibBroker Workflow Optimization: /b Design and document broker submission processes and submission-to-bind workflows to improve operational efficiency and ensure alignment with underwriting requirements. /lilibSystems Integration: /b Define and support integrations with rating engines, carriers, brokers, accounting platforms, and other downstream systems, collaborating with technical teams on data flows and functional requirements. /lilibTesting Quality Assurance: /b Support System Integration Testing (SIT) and User Acceptance Testing (UAT), develop test scenarios, analyze defects, validate fixes, and coordinate business sign-off. /lilibStakeholder Collaboration: /b Facilitate client workshops and work closely with product owners, solution architects, developers, and QA professionals to align business objectives with technical implementation. /lilibAgile Delivery Documentation: /b Maintain clear and structured documentation throughout the project lifecycle, contribute to Agile/Scrum ceremonies, and ensure requirements remain traceable from initial analysis through implementation and validation. /li /ulh3Requirements: /h3ullibProfessional

Experience:
/b At least eight years of business analysis experience, including substantial hands-on experience in Commercial Property Casualty (PC) insurance. /lilibMGA Domain Expertise: /b Strong understanding of the MGA business model, delegated underwriting operations, and the complete commercial insurance lifecycle, including underwriting, risk appetite, eligibility, rating, quote-to-bind processes, and policy transactions. /lilibInsurance Industry Background: /b Experience working with Managing General Agents, specialty insurers, program administrators, or delegated underwriting organizations. Commercial insurance experience is strongly preferred. /lilibInsurance Platform

Experience:
/b Hands-on experience with at least one commercial insurance platform, ideally involving implementation, configuration, or business process transformation. /lilibBusiness Analysis Deliverables: /b Proven ability to produce high-quality user stories, acceptance criteria, functional specifications, process flows, business rules, and requirements documentation. /lilibImplementation Testing: /b Experience supporting insurance platform implementations, configuration activities, fit-gap assessments, System Integration Testing (SIT), and User Acceptance Testing (UAT). /lilibClient-Facing Communication

Skills:
/b Strong stakeholder management, workshop facilitation, analytical thinking, and communication skills, with the ability to translate complex insurance requirements into clear functional solutions. /lilibAgile Methodologies: /b Practical experience working in Agile/Scrum environments and collaborating with multidisciplinary teams throu