Digital Power Customer Support Engineer

Vor 14 Stunden
Bern, Canton of Bern, Schweiz Connect44 GmbH Vollzeit
pWe are seeking a customer-oriented Digital Power Customer Support Engineer (CSE) fluent in French and German to provide technical support and help deliver an excellent customer experience. /ppEmpleo: Permanent /ph3Your Responsibilities /h3ulliProvide first-level technical support for photovoltaic inverters, battery energy storage systems, and related products. /liliAnalyze and troubleshoot technical issues remotely via phone, email, and online support tools. /liliRegister, prioritize, and manage support cases in the ticketing system. /liliIdentify root causes and deliver effective solutions within agreed service levels. /liliEscalate complex technical issues to specialist teams when required and coordinate the resolution process. /liliGuide customers and installers during commissioning, configuration, and troubleshooting. /liliMaintain accurate documentation of customer interactions and technical solutions. /liliCollaborate closely with internal engineering, service, and sales teams to ensure efficient issue resolution. /liliSupport continuous improvement by sharing technical knowledge and identifying recurring issues. /liliTravel occasionally to customer sites for troubleshooting, commissioning support, or technical training. /li /ulh3Your Profile /h3ulliDegree in Electrical Engineering, Power Electronics, Renewable Energy, or a comparable technical qualification (HF/FH, Bachelor's degree, or equivalent apprenticeship with relevant experience). /liliExperience or strong interest in photovoltaic systems, inverters, battery energy storage systems (BESS), or power electronics. /liliGood understanding of electrical systems and basic networking/IT concepts. /liliStrong analytical and problem-solving skills with a structured approach to troubleshooting. /liliExcellent customer service and communication skills. /liliComfortable communicating with customers via phone and email in a professional manner. /liliAbility to work independently while collaborating effectively within an international team. /liliWillingness to travel occasionally for onsite technical support. /liliFluent in English and German. French is considered a strong advantage. /li /ulh3What's on Offer /h3ulliJoin an international company at the forefront of the clean energy transition. /liliWork with innovative technologies in the fast-growing renewable energy sector. /liliReceive ongoing technical and professional development. /liliBe part of a collaborative and multicultural working environment. /liliEnjoy competitive compensation and attractive career development opportunities. /li /ul

  • Digital Power Customer Support Engineer

    Vor 1 Tag

    Bern, Canton of Bern, Schweiz Connect44 Sarl Vollzeit

    pWe are seeking a customer-oriented Digital Power Customer Support Engineer (CSE) fluent in French and German to provide technical support and help deliver an excellent customer experience. /ph3Your Responsibilities /h3ulliProvide first-level technical support for photovoltaic inverters, battery energy storage systems, and related products. /liliAnalyze and...

  • Digital Power Customer Support Engineer

    Vor 1 Tag

    Bern, Canton of Bern, Schweiz Connect44 Vollzeit

    ulliProvide first-level technical support for Huawei Smart PV products, including inverters and battery storage systems. /liliRegister, document and manage customer support requests. /liliAnalyse technical issues, identify root causes where possible, and propose appropriate solutions. /liliMonitor and track support requests through to resolution, ensuring...

  • Bilingual Digital Power Support Engineer

    Vor 1 Tag

    Bern, Canton of Bern, Schweiz Connect44 Sarl Vollzeit

    pConnect44 Sarl seeks a customer-oriented Digital Power CSE fluent in French and German to provide technical support for photovoltaic inverters, battery storage systems, and related products. You will analyze issues, manage cases, and collaborate with engineering, service, and sales teams to ensure rapid resolutions. /ppThe ideal candidate holds an...

  • Digital Power Field Service Engineer – Onsite/Remote Support

    Vor 3 Tagen

    Bern, Bern, Schweiz Connect44 Sarl Vollzeit CHF 60’000 - CHF 80’000 Vertrag

    Connect44 Sarl in Switzerland seeks a motivated Digital Power Field Service Engineer (FSE) to deliver high-quality technical solutions on customer sites. You will visit sites, troubleshoot, and commission systems, while providing remote support for Huawei Smart PV and Data Center Facility products.The ideal candidate has an electrical engineering background...

  • CUSTOMER SUPPORT ENGINEER AUTOMATION

    Vor 16 Stunden

    Bern, Canton of Bern, Schweiz JAG Jakob AG Vollzeit

    ppThis job posting was published here directly by one of our clients. The State Secretariat for Economic Affairs has no control over its content or quality. /p h3CUSTOMER SUPPORT ENGINEER AUTOMATION /h3 pJAG Jakob AG Vacant since : Bern (BE) 80% - 100% By agreement Permanent /p pCUSTOMER SUPPORT ENGINEER AUTOMATION (ON‑SITE) bAnlagenbau, Automation und...

  • Digital Power Field Service Engineer

    Vor 14 Stunden

    Bern, Canton of Bern, Schweiz Connect44 GmbH Vollzeit

    ppWe are looking for a motivatedDigital Power Field Service Engineer (FSE)to join our team and play a key role in delivering high-quality technical solutions and services to our customers. /p pEmpleo: Permanent /p h3Main Responsibilities /h3 ul liVisit customers onsite and provide troubleshooting and service support. /li liProvide supervision and...

  • Digital Power Field Service Engineer

    Vor 1 Tag

    Bern, Canton of Bern, Schweiz Connect44 Vollzeit

    ppConnect44 is a company that truly values its employees and fosters a culture of collaboration and innovation. /ph3Position Overview /h3pWe are looking for a motivatedDigital Power Field Service Engineer (FSE)to join our team and play a key role in delivering high-quality technical solutions and services to our customers. /ppAvailable Positions: 1 position...

  • Digital Power Field Service Engineer

    Vor 3 Tagen

    Bern, Bern, Schweiz Connect44 Sarl Vollzeit CHF 60’000 - CHF 80’000 Vertrag

    We are looking for a motivatedDigital Power Field Service Engineer (FSE)to join our team and play a key role in delivering high-quality technical solutions and services to our customers.Main ResponsibilitiesVisit customers onsite and provide troubleshooting and service support.Provide supervision and commissioning services onsite for customers.Provide remote...

  • Customer Care Specialist — On-site

    Vor 3 Tagen

    Bern, Bern, Schweiz Elis (Suisse) AG, Zweigniederlassung Münsterlingen Vollzeit CHF 70’000 - CHF 90’000 Vertrag

    Elis (Suisse) AG, Zweigniederlassung Münsterlingen sucht einen motivierten Customer Care Specialist für Münsterlingen. Sie betreuen Bestandskunden vor Ort und digital, koordinieren kundenindividuelle Projekte und pflegen Kundendaten im ERP/CRM-System.Sie bringen eine kaufmännische Ausbildung oder vergleichbare Erfahrung mit, haben idealerweise Erfahrung...

  • Digital Power Field Service Engineer – Inverters

    Vor 1 Tag

    Bern, Canton of Bern, Schweiz Connect44 GmbH Vollzeit

    pConnect44 GmbH is seeking a motivated Digital Power Field Service Engineer to join our team and deliver high-quality technical solutions to customers. This permanent role involves on-site visits for troubleshooting, supervision, and commissioning, plus remote support for Huawei Smart PV products and Data Center Facility systems. /ppTravel across Switzerland...

Ähnliche Jobs in Bern

Top Staedte