Sales Representative Neuroscience

pThe Sales Representative is a leading driver of our customer interactions and sales performance. They are the face of our customer experience approach and build deep relationships that deliver value for customers and patients in order to drive sales growth in a compliant and ethical manner /p h3About the Role /h3 h3Major accountabilities /h3 ul liIdentify and prioritize high-potential customers through data analysis (HCPs and stakeholders) who influence prescription decisions. /li liDrive sales performance through the skilful orchestration of positive customer experiences /li liEngage and Build Relationships. /li liEngage in value-based conversations (in-person and virtually) to understand critical customer challenges, decision-drivers, pain points and opportunities. /li liPersonalize and orchestrate customer engagement journeys for target HCPs by reflecting customer preferences, leveraging available content and multiple engagement channels. /li liBuild engagement by working in partnership with HCPs to develop a sustained collaboration over time for Novartis /li liDeliver memorable, customer-centric experiences beyond clinical differentiation by listening to their needs and understanding their healthcare environment. /li liEstablish effective working relationships with opinion leaders and top medical influencers (at territory level) and challenge current behaviors in order to improve the patient journey (right patient, right time). /li liDevelop Deep Customer Insights and Understanding -Gather insights on the customer’s business to uncover what is important to them. /li liFollow up on customer feedback and translate responses into actions that create additional value and exceed expectations. /li liLeverage available data sources to create, dynamically prioritize and adjust relevant territory, account and customer interaction plans. /li liShare customer insights with relevant internal stakeholders on an ongoing basis to support the development of product-and indication-related content, campaigns and interaction plans. /li liDeliver Value to Customers and Patients. /li liCollaborate compliantly with cross-functional teams to design and implement solutions that address unmet customer and patient needs. /li liAct as a trusted partner to the customer for the purpose of helping them run their business; listen to learn; strive to deepen the relationship in a compliant and ethical manner; position themselves to create value-add solutions. /li liAct with integrity and honesty by treating customers and colleagues in a transparent and respectful manner with clear intent. When facing ethical dilemmas, do the right thing and speak up when things don't seem right. /li liLive by Novartis Code of Ethics and Values and Behaviors. /li liReporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt /li liDistribution of marketing samples (where applicable) /li /ul h3Key performance indicators /h3 ul liTo be populated at local level, based on the guidance that will follow from IMI Field Engagement Performance Management Council outcomes. /li /ul h3Benefits Rewards /h3 pAt Novartis,we’recommitted to reimagining medicine together
- and rewarding the people who make it happen. /p pThe rewards of being part of our team go far beyond base pay and incentives. /p ul liinsurance plans /li liretirement plans /li liwellbeingresourcesand global recognition programs /li liflexible and hybrid working options, where possible, /li liminimum14 weekspaid parental leave /li licompany vehicle or a car allowance in accordance with the applicable local Novartis policies and guidelines. /li /ul pIn addition to your base salary, you may be eligible for a performance-based bonus depending on certain performance parameters. /p pPay equity is a fundamental principle of our employment policy and reflects our commitment to create a diverse,equitableand inclusive environment that treats all employees with dignity and respect, as outlined in our Code of Ethics. /p h3Expected Annual Base Salary Range for role /h3 p93,800.00
- 134,000.00
- 174,200.00 CHF Annual /p pThe base salary offered is determined based on gender-neutral objectives, such as relevant skills, competencies and experience in accordance with the Novartis pay setting policy and upon joining Novartis will be reviewed periodically. /p pRead our brochure to learn more about our global total rewards offering: /p pbWhy Novartis: /b Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? /p