Director Sales Training, Europe

pCytokinetics is a specialty cardiovascular biopharmaceutical company, building on its over 25 years of pioneering scientific innovations in muscle biology, and advancing a pipeline of potential new medicines for patients suffering from diseases of cardiac muscle dysfunction. /p pThis Director will report to the Head of Marketing, Europe. Your primary responsibility will be to create a holistic European Commercial training Capability. In this role, you will be responsible for identifying leading-edge, innovative training solutions that enable customer engagement, education, and prescribing. /p pThe role will also hold comprehensive oversight of commercial training activities for Europe, establishing objective, evidence-based standards for excellence. /p pThis is a hybrid, full-time role, based in our Zug office, offering a 1 year contract with possibility of extension. /p h3Responsibilities /h3 h3Strategic Leadership Learning Architecture /h3 ul liArchitect the European Capability Blueprint: Define and own the multi-year European Commercial Training Capabilities strategy, aligning learning pathways directly with European commercial business objectives and launch rollouts. /li liBuild Core Competency Models: Establish scalable competency frameworks, onboarding tracks, and continuous learning pathways for Key Account Managers (KAMs), First-Line Managers, and field teams across European affiliates. /li /ul h3Active Facilitation Content Co-Creation /h3 ul liDirectly Design Facilitate High-Impact Training: Personally author curriculum and lead interactive, high-stakes workshops (e.g., initial sales bootcamps, advanced negotiation, value-based selling, and launch execution). /li liCo-Travel Field Coaching: Conduct regular joint field visits and KAM co-travel across European key markets to coach field teams directly, observe execution challenges firsthand, and refine curriculum based on real-world customer dynamics. /li liRapid-Response Resource Development: Hands‑on creation of tactical, point‑of‑need ("just‑in‑time") toolkits, objection‑handling guides, and digital micro‑learning assets supporting immediate field needs. /li /ul h3Launch Readiness Commercial Execution /h3 ul liEnable Commercial Launch Preparedness: Lead the hands‑on design and execution of commercial launch readiness training for upcoming product launches across European target markets. /li liOmnichannel Digital Engagement Capability: Train and upskill KAMs and field leaders on hybrid customer engagement, ensuring seamless integration of digital tools, remote calls, and CRM workflow into daily account planning. /li /ul h3Performance Analytics Stakeholder Partnering /h3 ul liMeasure Business Impact ROI: Establish practical metrics and dashboarding to track training completion, field competency progression, and tangible ROI on commercial performance. /li liCross‑Functional Collaboration: Partner closely with Country GMs, Sales Leaders, Marketing, Market Access, Medical Affairs, and Compliance to ensure training content is localized, compliant, and aligned with regional commercial strategies. /li /ul h3European Training /h3 ul liDirect and supervise all Sales Training activities across Europe, ensuring selection, development, and competency metrics are structured and evaluated using objective criteria. /li liDevelop specific training plans aligned with marketing and sales strategic direction, executed within budget, by deeply understanding the challenges Key Account Management (KAM) and Sales Managers face. /li liFacilitate comprehensive training solutions, including core initial training and ongoing curriculum designed to enhance KAM competencies. /li liMeasure the effectiveness of training using quantitative analytics to enhance overall offerings and ensure clear ROI. /li liPartner with customer‑facing teams and sales leadership to optimize digital and virtual customer engagement training and pull‑through. /li liConsult with marketing and sales team members on just‑in‑time training approaches supporting tactical implementation. /li liPartner effectively with Market Access, Compliance, GMs, Corporate, HR, and other stakeholders to develop and deliver essential training. /li liAddress the unique challenges of serving field‑based audiences when developing comprehensive training solutions. /li /ul h3Cross‑Functional Collaboration /h3 ul liCollaborate effectively with Brand Marketing, Creative/CRM/Digital agencies, Market Research, Analytics, IT, Sales Operations, HR and Medical/Regulatory/Legal business partners. /li liTroubleshoot roadblocks and identify creative, compliant solutions to facilitate the forward motion of new initiatives. /li /ul h3Qualifications /h3 ul liBS/BA degree with 12+ years of experience including 7+ years of pharmaceutical experience with product launch experience and minimum of 5 years sales training experience. Fluent in English, other relevant European languages are an advantage. /li liDemonstrable experienc