Customer Training coordinator
vor 1 Monat
Primary Function of Position:
Coordinate and provide administrative support on different types of customer training events successfully.
Roles and Responsibilities:
- Establish professional relationships with ISI Training/Sales/Marketing and Finance Team together with external key players, to facilitate event coordination.
- Carefully manage the different resources at the Training Sites and plan accordingly.
- Manage the scheduling of Host Surgeons for certain sessions held at the training centers and at hospitals. Assist them with traveling and lodging requirements when needed.
- Receive Training Sites/Proctor/Host Surgeons invoices: follow up in order to facilitate payment.
- Liaise with Sales and collect payment information when applies, invoice events once completed, liaise with Finance and maintain a record of payments.
- Ensure all events are properly recorded and have received appropriate validation in our database, escalating if necessary non-compliant events.
- Use and maintain existing reports, gather data from multiple systems to provide metrics. Constantly evaluate processes and identify means to improve efficiency while maintaining quality.
- Participate in projects as assigned and general administrative functions.
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