Customer Service Hotliner
Vor 4 Tagen
Customer Service Hotliner (M/F)
von:
Rollomatic SA
| localité:
Le Landeron
N: RollomaticSA
YOUR PROFILE:
- you have a technical Federal Certificate of Proficiency (CFC) in mechanics or automation
- you have a few years of experience in a similar position or as an after-sales technician or technical sales representative, ideally in the field of machine tools.
- you have excellent speaking and writing skills in German and good speaking and writing skills in English and French
- you are able to cope with stress, are customer-focused and are flexible; you show initiative and independence in the performance of your work
- you are a team player who enjoys working in a group and in an open space
ROLES & RESPONSIBILITIES:
- provide tier 2 technical support by telephone or email
- manage client machine fleets and suggest tailored solutions to ensure optimal productivity and handle fleet maintenance
- follow up on new products with customers and provide feedback to our Production and R&D departments
- provide technical support to travelling After-Sales Technicians
- coordinate and organise field assignments for After-Sales Technicians
Are you up for the challenge? Please send your confidential application by email to
or by post to the Human Resources department.
Rollomatic SA, Rue des Prés Bugnons 3 – 2525 Le Landeron,
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