Principal Account Cloud Engineer

vor 2 Monaten

Schweiz Oracle Software (Schweiz) GmbH Vollzeit

Are you willing to be an influencer of the Digital Native Ecosystem of tomorrow?

Digital Native Vendors we are working with are amongst the most exciting software companies in EMEA. They understand and leverage the latest technology to enable their ideas. And we want to help them disrupt their respective markets.

If you are passionate, entrepreneurial, with a history in leading from the front and build-up on each other's ideas, this could be the perfect opportunity for you.

Oracle is committed to continuously introduce new services and go to market models, but we need your experience and innovative thinking to nail it and scale it together, while we'll uncover the future needs.

We believe the ability to engage with people, communicate an idea and convince stakeholders is key to success. Together with colleagues from all around the world you will help us connect the biggest enterprises of today with the tools to compete in the digital world of tomorrow.

Oracle is at the forefront of the digital revolution. We are empowering nearly half a million businesses across the globe to turn untapped potential into real business value.

As an Account Cloud Engineer (ACE) you collaborate closely with the sales rep on a select number of customers, providing technical leadership and support in order to convince the customer of the value of Oracle Cloud Technologies and ensure they get the best outcomes from their investments. The ACE will work with the Oracle Digital sales team in a regional designated market.

You will bring your own value and sometimes lead different teams, to support our customers in their transformation journey to Oracle cloud by creating a unique experience and impact customer success.

Together we L.E.A.D the way:

  • Live with our customers
  • Embrace collaboration and trust
  • Aim for excellence
  • Do it with fun and excitement

Job Summary

As an Account Cloud Engineer, you will have full accountability and responsibility to orchestrate technical resources to define, drive and implement long-term strategies for our Digital Native customers in EMEA.

We are looking for the confidence, coming out of practical experience and an exceptional technical background, to create value and bring new perspectives for technical decision factors (heads of technology, architects and key players in the technical teams).

  • Customer aligned, the ACE role is responsible for customer lifecycle from project concept to usage and expansion within the customer.
  • Drives alignment with the Cloud Sales Rep, working as a team within the customer to define/drive sales strategy, find and win new workloads, technical due diligence to achieve the "Technical Win"
  • Maintains an awareness of the customer's infrastructure and is technically competent. Supports and advises on new workloads that will add value for customers.
  • Orchestrates the technical resources required to ensure our technology is driving customer business outcome and sustainable usage and growth
  • Solve complex problems and bring-in the right resources xLOBs, for an optimal result; encourage all contributors to be at their best and develop on each-other ideas
  • Builds a consumption plan for and with the customer
  • Be willing to take over the responsibility for the ultimate success of the implementation projects that you are designing
  • Be viral together with your customer in the communities which can contribute to your customer growth.

Roles & Responsibilities

  • The ACE will orchestrate all technical activity in the account and is always in the leading position for presales activities.
  • Actively involved in the Oracle account team in defining account strategy and driving the consumption growth.
  • Is accountable for the successful experience of customer(s) in their territory.
  • Understands customers overall portfolio, IT and business priorities and establishes a solution that addresses customer needs.
  • Drive effectiveness and impact in the way we engage with customers, become customer Trusted Advisor.
  • Informs customers/prospects on Oracle emerging technologies and how they will create value and competitive differentiation
  • Presents Oracle's technology demonstrating deep familiarity with infrastructure, security and integration capabilities.
  • Acts as customer single point of contact for cloud engineering
  • Engage the Oracle Cloud technology team, lead virtual teams to support in creating solution design, architecture, POCs, tailored technical workshops, etc.
  • Leads activities and teams to help position the value of Oracle's Cloud and continually meet customer expectations.
  • Delight customers by offering unique experience
  • Guarantee the success - scope projects and success criteria, be responsible for implementation success of what you are designing; regular validate of value creation with customer.

Skills & Profile

To be successful in this role, is anticipated that you will have:

  • Relevant experience in an ACE role or in software engineering / Data Science
  • Experience in software development lifecycle, enterprise architecture and Cloud native services
  • Experience in multi-cloud deployments
  • Entrepreneurial mindset to link technology to the business
  • To be creative, with strong problem-solving skills and ability to succeed in a fast-paced environment
  • To be a team player, self-motivated to create value by connecting the right resources
  • Solid written, verbal, and presentation skills
  • Fluency in German and English.

In order to increase the role impact, following skills would be considered an advantage:

  • Experience that demonstrates strategic thinking, influencing power (maximizer, significance, activator), with a high ability to execute.
  • Proven track record in leading C-Level engagements
  • Experience working in fast paced Cloud Native companies, ideally in Finance and/or B2B industry
  • Cloud Technologies certifications.

Oracle is proud to be an equal opportunities employer and we are committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, ethnicity, gender, gender identity or expression, sexual orientation, national origin, disability, age, or any other protected characteristic.

A career at Oracle is defined by you. We give you the freedom—and the skills—to write your own success story. Whatever avenue you go down, you'll gain priceless learning experiences and be supported to do your best work.

We are building a diverse, motivated and inclusive workforce and we leverage flexible work practices in order to do so. #LI-DNI

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