Process Excellence

vor 2 Wochen

Kloten, Zürich, Schweiz Swiss International Air Lines AG Vollzeit
Tasks

We support the Operations Division by providing a holistic process management approach. We are looking for a motivated team player to join us in leveraging the potential of our SWISS Operations.

  • Lead and facilitate process optimization workshops & promote the improvement and efficient optimization of processes
  • Support in establishing and fostering new 'process thinking'
  • Consult the respective departments within SWISS Operations (e.g. Flight Operations, Ground Operations, Crew Training, Operations Steering, etc.) regarding the set-up and content of processes
  • Supervise the SWISS operations process landscape, ensure its accuracy and identify pro-actively potential improvements
  • Document the agreed processes in standardized way and support responsibles in process administration in line with our tool and method (ProX)
Contact

Levi Wisler

Human Resources
Swiss International Air Lines AG

E-mail address for inquiries
Benefits

Attractive company pension scheme, Subsidized parking or public transport, Company health management, Flight benefits, Remote working (e.g. from home), Flexible workhours and part-time working models, Diversity programmes, Paid maternity and paternity leave

Behind the scenes Video: SWISS

Our common goal is to make each customer's flight a true air travel experience. For this, we go the extra mile – always, in every step of the process, worldwide. Join the SWISS team to become part of our fascinating world, where a job turns into a lifetime adventure.

Requirements

Are you enthusiastic about joining our team and contributing the following skills and qualities to our mission?

  • University degree in Business Administration, Organisational Development, Social Sciences, Economics or equivalent through experience
  • Process Management experience / IT literacy
  • Strong workshop design & facilitation skills
  • Strong analytical and conceptual skills
  • Motivated and open-minded team player with strong empathy and initiative
  • Strong interpersonal, presentation and communication skills
  • Fluent (written & spoken) in German & English
  • Good knowledge of the airline industry, especially in Operations is an asset

For any further questions, please contact our Recruiting Services Center at

CompanyAbout Swiss International Air Lines AG

It's the little differences that make working at SWISS so appealing. The fact, for example, that we treat every detail with care, see quality in terms of hospitality and view nationality through an international lens. In a similar way, we see variety as richness, a job as an experience and SWISS as a world of inspiration. You, too, will be stimulated in our special working environment – one in which, wherever you are, you'll always feel: Truly SWISS .... where people matter.

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