Expert Global Business Excellence

Vor 7 Tagen

Kloten, Zürich, Schweiz Swiss International Air Lines AG Vollzeit

We are looking for a dedicated individual to join our team and play a crucial role in providing exceptional support and problem-solving for our air cargo operations. Be a driving force behind our company's success in the competitive global market. If you are up for a challenging yet rewarding opportunity in the air cargo industry, we are interested in hearing from you.

  • Guiding and assisting our global stations on all cargo products and services related matters
  • Providing support to stations in handling shipment irregularities
  • Initiating improvements in products and services processes in collaboration with other departments
  • Analyzing service deficiencies, implementing solutions, and executing service recovery
  • Conducting investigations, preparing CAPA reports, and overseeing customer complaints related to pharma quality issues
  • Establishing strong relationships with internal stakeholders and external partners
  • Offering improvement suggestions and contributing to projects aimed at enhancing customer service and IT infrastructure
  • Ensuring effective information exchange with colleagues and related organizations such as other departments, stations, handling agents, and service providers

Contact Person: Diana Munzinger

Employer: Swiss International Air Lines AG

Benefits Offered: Attractive company pension scheme, Subsidized parking or public transport, 13th monthly salary, Company health management, Flight benefits, Remote working opportunities, Diversity programmes, Paid maternity and paternity leave

  • Minimum of 2 years of experience at Swiss WorldCargo, a cargo handling agent, or a freight forwarder in an operational capacity
  • Sound knowledge of cargo products, services, industry, and its requirements
  • Customer service-oriented mindset – experience in customer service (internal and/or external customers) is advantageous
  • Fluency in English (both oral and written), additional language skills are a plus
  • Solution-focused, result-oriented, and efficient problem solver
  • High attention to detail, even in challenging situations
  • Able to work autonomously and collaboratively within a team
  • Proficient in Microsoft Office applications including Outlook, Word, Excel, PowerPoint
  • Comfortable working with various IT systems (familiarity with SwissWorx and/or Cargospot is beneficial)

For further inquiries, please reach out to our Recruiting Services Center.

Note: Applications are accepted in English or German.

  • Expert Global Business Excellence

    Vor 7 Tagen

    Kloten, Zürich, Schweiz Swiss International Air Lines AG Vollzeit

    TasksJoin us in delivering outstanding support and problem-solving for our air cargo operations, and be a key player in driving our company's success in the global market. If you're ready to take on a challenging and rewarding role in the air cargo industry, we want to hear from youGuide and support our worldwide stations in all cargo products & services...

  • Expert Global Business Excellence

    vor 3 Wochen

    Kloten, Zürich, Schweiz Swiss International Air Lines AG Vollzeit

    TasksJoin us in delivering outstanding support and problem-solving for our air cargo operations, and be a key player in driving our company's success in the global market. If you're ready to take on a challenging and rewarding role in the air cargo industry, we want to hear from youGuide and support our worldwide stations in all cargo products & services...

  • Internship in Process Excellence

    Vor 7 Tagen

    Kloten, Zürich, Schweiz Swiss International Air Lines AG Vollzeit

    We support the Operations Division by providing a holistic process management approach. We are looking for a driven team player to join us in elevating the quality of our process management to the next level. Analyze the existing process landscape Identify the value stream of the operations processes Ideate a target picture of the operations value stream...

  • Internship in Process Excellence

    Vor 7 Tagen

    Kloten, Zürich, Schweiz Swiss International Air Lines AG Vollzeit

    TasksWe support the Operations Division by providing a holistic process management approach. We are looking for a driven team player to join us in elevating the quality of our process management to the next level.Analyze the existing process landscape Identify the value stream of the operations processes Ideate a target picture of the operations value stream...

  • Internship in Process Excellence

    vor 2 Wochen

    Kloten, Zürich, Schweiz Swiss International Air Lines AG Vollzeit

    TasksWe support the Operations Division by providing a holistic process management approach. We are looking for a driven team player to join us in elevating the quality of our process management to the next level.Analyze the existing process landscape Identify the value stream of the operations processes Ideate a target picture of the operations value stream...

  • Business Development Manager

    vor 4 Wochen

    Kloten, Zürich, Schweiz Iron Mountain (Schweiz) AG Vollzeit

    At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.We provide expert, sustainable...

  • Business Development Manager

    Vor 7 Tagen

    Kloten, Zürich, Schweiz Iron Mountain (Schweiz) AG Vollzeit

    At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.We provide expert, sustainable...

  • Business Development Manager

    vor 3 Wochen

    Kloten, Zürich, Schweiz Iron Mountain (Schweiz) AG Vollzeit

    At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.We provide expert, sustainable...

  • Process Excellence

    Vor 7 Tagen

    Kloten, Zürich, Schweiz Swiss International Air Lines AG Vollzeit

    We support the Operations Division by providing a holistic process management approach. We are looking for a motivated team player to join us in leveraging the potential of our SWISS Operations. Lead and facilitate process optimization workshops & promote the improvement and efficient optimization of processes Support in establishing and fostering new...

  • Business Controller 80-100%

    Vor 7 Tagen

    Kloten, Zürich, Schweiz ROCKEN Vollzeit

    **Lohn - 110' '000**:**Deine Verantwortung**:- Erstellung von Budgets, Forecasts und Finanzanalysen für die Business Unit- Überwachung der finanziellen Leistung deiner Business Unit und Erstellung regelmässiger Berichte und Dashboards- Identifizierung von Einsparungspotenzialen und Unterstützung bei der Optimierung der Kostenstruktur- Enge Zusammenarbeit...

  • Process Excellence

    Vor 7 Tagen

    Kloten, Zürich, Schweiz Swiss International Air Lines AG Vollzeit

    TasksWe support the Operations Division by providing a holistic process management approach. We are looking for a motivated team player to join us in leveraging the potential of our SWISS Operations.Lead and facilitate process optimization workshops & promote the improvement and efficient optimization of processes Support in establishing and fostering new...

  • Process Excellence

    vor 3 Wochen

    Kloten, Zürich, Schweiz Swiss International Air Lines AG Vollzeit

    TasksWe support the Operations Division by providing a holistic process management approach. We are looking for a motivated team player to join us in leveraging the potential of our SWISS Operations.Lead and facilitate process optimization workshops & promote the improvement and efficient optimization of processes Support in establishing and fostering new...

  • Business Analyst

    vor 2 Monaten

    Kloten, Zürich, Schweiz Swiss International Air Lines AG Vollzeit

    TasksThis Business Analyst position will focus on enhancing the existing Pricing solutions of LHG and participate in the roadmap to a new Offer Creation solutions landscape. You will work in close collaboration with the IT departments and various Business units throughout the organization.Participate in large and complex Business and IT projects Establish...

  • Global Strategic Partnership Manager

    Vor 7 Tagen

    Kloten, Zürich, Schweiz Nobel Biocare Vollzeit

    Operating Company: Nobel BiocareLocation: Kloten,Zurich,CHDate Posted: January 22, 2024Req Number: R5018316As a strategic partnership manager in dental education, you will be responsible for developing and managing relationships with key stakeholders in the dental industry, such as dental schools, associations, organizations, and companies. You will identify...

  • Business Controller

    Vor 7 Tagen

    Kloten, Zürich, Schweiz ROCKEN Vollzeit

    **Lohn - 110' '000**:ROCKEN, Dein bestes Karriereprofil im FinanceROCKEN ist in der digitalen Rekrutierung von Talenten und Experten spezialisiert und zählt alle etablierten Unternehmen aus jeglichen Branchen zu den Partnern. Diese sind national sowie international tätig und bieten dem zukünftigen Talent eine spannende Herausforderung. Mit dem Anspruch,...

  • Consult Partner

    Vor 7 Tagen

    Kloten, Zürich, Schweiz Kyndryl Vollzeit

    Who We AreKyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our...

  • Junior Sales Expert

    Vor 7 Tagen

    Kloten, Zürich, Schweiz Dassault Systèmes Vollzeit

    **Deine Rolle**:Unsere Sales Academy ist ein **15-monatiges Traineeprogramm**, das im **Herbst 2023** startet. Während des Programms erlernst Du die Grundlagen unserer Softwarelösungen sowie Vertriebsprozesse und -methodiken. Wir legen damit den Grundstein für die nächste Generation von Sales Executives.Unser Traineeship findet an unserem Standort in...

  • General Manager

    Vor 7 Tagen

    Kloten, Zürich, Schweiz Radisson Blu Hotel, Zurich Airport - Hotel Management Vollzeit

    Does the challenge of running our show make your heart beat faster? Can you balance executing and delivering the masterplan with a strategic focus on guest experience, revenue generation and achieving commercial results for our Stakeholders? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter where our guests can relax and...

  • qhse spezialist arbeitssicherheit

    Vor 7 Tagen

    Kloten, Zürich, Schweiz two Vollzeit

    Für unseren Kunden Swissport International AG suchen wir einen QHSE SPEZIALIST ARBEITSSICHERHEIT (M/F/D) 100% In der Funktion als Safety Spezialist bist du ein absoluter Experte in den Themen Arbeitssicherheit und Gesundheitsschutz. Du identifizierst im Austausch mit dem Personal und der Stationsleitung Zürich Faktoren, die die Gesundheit gefährden und...

  • General Manager

    Vor 7 Tagen

    Kloten, Zürich, Schweiz Radisson Hotel Group Vollzeit

    Does the challenge of running our show make your heart beat faster? Can you balance executing and delivering the masterplan with a strategic focus on guest experience, revenue generation and achieving commercial results for our Stakeholders? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter where our guests can relax and...