Operations and Key Account Manager
vor 1 Woche
About Uber:
We're changing the way people think about transportation. At Uber we ignite opportunity by setting the world in motion.
We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.
About the Role:
The Operations and Key Account manager calls for a rare combination of exceptional relationship management and operational attitude.
In charge of growing new verticals within the mobility business, both by helping current partner scale and by finding new partners.
Your role is key as part of the Swiss Operations team: commercial discussions, implementation of a pilot to improve business through optimization of operational metrics.
What You'll Do:
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Business development: prospect the right decision makers within a business to identify new business opportunities and bring an innovative approach to prospecting and acquisition, with a customer oriented mentality. Help the team on Negotiation & Deal making.
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Partner management: You will be the main point of contact of the new partners. You will build trustworthy relationships with your key accounts, optimize their revenues (tracking of operational performance), funnel optimization, engagement on the platform and happiness. You will significantly influence their performance, and therefore be responsible for their success
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Data and performance management: You will build and maintain a data exchange framework to provide partners with the data they need. You will also build internal dashboards to track partners' performance.
- You will act as an
ambassador for Uber mission, brand and product: You should thrive in an "all hands on deck" environment, love solving problems, and above all be passionate about Uber.
What You'll Need:
- Excellent communication and interpersonal skills, with the ability to acquire the vital information from the prospect, while also ensuring a mutually beneficial conversation.
- Good analytical skills, proficient with Excel / Google Sheet and SQL.
- To be driven and passionate about a fastpaced team environment.
- Excellent organization, project management and time management skills, and ability to take initiative.
- Highly autonomous able to work with mínimal oversight.
- Be proactive and build positive and lasting relationships with our partners.
- Problem Solving Skill: When you come across a problem, you work hard at solving it and think in an unexpected way.
- Databased decisionmaking, a proven business sense supported by a structured way of thinking will allow you to measure the performance and financial viability of your partners.
- Proficient in both French and English, German is a strong plus.
The idea was born on a snowy night in Paris in 2008, and ever since then, our DNA of reimagination and reinvention carries on.
We've grown into a global platform moving people and things in ever-expanding ways, taking on big problems to help drivers, riders, delivery partners, and eaters make movement happen at the push of a button for everyone, everywhere.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently.
At Uber, we reimagine the way the world moves for the better.
The idea was born on a snowy night in Paris in 2008, and ever since then, our DNA of reimagination and reinvention carries on.
We've grown into a global platform moving people and things in ever-expanding ways, taking on big problems to help drivers, riders, delivery partners, and eaters make movement happen at the push of a button for everyone, everywhere.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently.
Uber is proud to be an Equal Opportunity/Affirmative Action employer.
All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned o
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