Market Manager Hotel Partnerships
vor 1 Woche
Our mission is to lead the travel industry by leveraging technology to simplify, personalise, and enhance our customers' travel experience.
We continuously invest in talented people who ensure our offering is closer to the needs of the customers and keep us at the cutting edge of technology evolution.
We run our business in 17 languages and 40 countries, with more than 1,500 employees spread across our offices worldwide, developing our own products and services to power the entire traveller journey for millions of people.
At the heart of our culture is a commitment to inclusion across race, gender, age, sexual orientation, religion, gender identity or expression and accessibility.
We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniqueness of everyone who works here.
We value different lived experiences and respect viewpoints, as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel.Job Description:
Key Responsibilities
- Evaluate existing partnerships and determine actions to optimize performance
- Execute and track both acquisition and account management activities
- Decide on promotional campaigns and conditions/criteria for participation
- Identify, prioritize, negotiate, contract and onboard nonparticipatory hotels, ensuring favorable terms and conditions
- Formulate project ideas, determine where opportunity exists and implement new approaches
- Negotiate and evaluate costs of running feature marketing campaigns for hotel properties
- Identify regional supply requirements in terms of product offerings and promotions to meet market demands
- Maintain knowledge of key events in assigned markets and their impact on hotel availability
- Research and troubleshoot rate and availability issues preventing hotels from maximizing booking performance; e.g., problems with connectivity, rate mapping, extranet management, etc.
- Manage listings for new suppliers and renewals with existing partners
- Manage and improve upon internal team operation processes
- Create business case to facilitate new product creation or enhancements of existing technology, reporting and tools
- Use outofthebox thinking to develop and implement solutions to unique challenges
- Conduct market research
- Prepare presentations and materials
- Manage regular weekly/monthly supplier reports
- Conduct local and/or national training (e.g., account management techniques, best practices, specific areas of business)
Qualifications:
- Bachelor's degree in any relevant field or equivalent experience
- Experience in sales, ecommerce and/or revenue management, highly preferred within hotel, travel or hospitality industry (especially OTA channels)
- Travel industry contacts within relevant destination and market is a plus
- Strong interpersonal skills and ability to influence external/internal stakeholders
- Ability to research, prepare and communicate various proposals to potential and current hotel partners
- Success in acquiring, building and maintaining longterm customer relationships
- Fluent in English and Italian, additional languages a plus.
- Strong problemsolving, analysis, and planning skills
- Adapts well to and is energised by changing and dynamic workplace and industry
- Possesses creative and innovative instincts and the ability to translate ideas into reality
- Thrives as a team player demonstrates a strong work ethic
What we offer
By joining our company, you will have the chance to:
- Join a dynamic team in an inclusive-international environment
- Grow thanks to the career journey and our internal mobility perspective
- Manage your own schedule thanks to the flexible start and end of the working day
- Work a shorter working week (36h), of which 4 hours on Friday morning
- Get focus time for learning, development and deep work on Friday mornings
- Work partially or fully remote according to local laws
- Enjoy continuous training thanks to our company platform
- Benefit from employee discounts on travel
- Receive 2 days off per year for the purpose of volunteering
- Get free snacks / fruit / hot drinks / water / beverages at our offices
- Participate in amazing winter and summer corporate events
- Benefit from extended parental or marriage leave according to local laws
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